RESUME

of

JUVY JOY GARINGAN-REYES

10 Luna St. San Nicolas

Bayombong, Nueva Vizcaya

0956 409 5865

[email protected]

Profile

I have superior skills in a fast-paced environment, work well under pressure and goal-oriented. I possess strong analytical and problem-solving skills, systematic and detail oriented, with excellent interpersonal and leadership skills, knowledgeable in basic and advance computer applications.

Work History and Experience

A.    Work Experiences

April 2019 – September  2019     RM Trainee/ Currently enrolled in RMTP

OIC/RM, Bambang  Branch

Josezamjoie Foods Corporation

Mang Inasal

October 2018- April 2019            OIC/RM, Solano Branch

Josezamjoie Foods Corporation

Mang Inasal

Duties and Responsibilities

Ensures implementation of directives from the Area manager and MD especially for sales and FSC

·         scheduling of manager on duty

·         overall in- charge of target sales growth and  profit of the store

·         overall in charge of  Total Customer Satisfaction of the store

·         head of Total Quality Management of the store

·         overall in charge of FSC implementation

·         management of profit and loss statement output of the store

·         directs whole team to achieve store goals for the year through proper motivation

Ø  overall in charge of achievement of targets and implementation of strategies and action planning for better output and results

Ø  Assists and guides Asst . Restaurant Managers for better productivity and output when it comes to operation,

December  2017-September 2018    Training Manager, Bambang Branch

Josezamjoie Foods Corporation

Mang Inasal

Duties and Responsibilities:

Service Quality Manager

Ø  handled overall service quality rendered by the store  based on the provided service standards of the company

Ø  handled the overall hiring of crews for the store

Ø  handled overall training of crews needed for customer service

Ø  ensured that training  are in place and effective

Ø  supports sales and promos activities of the store

Ø  conducted activities to meet sales target

Ø  responsible for the overall meeting of SPMH and Dailies target

May  2016- June 2017            Operation/ Dining Manager  /OIC

FTM Foodfiesta

Bayombong,Nueva Vizcaya

Duties and Responsibilities:

•        ensures that dining area are well kept and conducive   for casual diners

•        ensures that customers are comfortable during dining

•        initiates customer relations

•        handles customer complaints

•        overall in charge of the cleanliness and sanitation of the store

•        responsible for the training of crews at the dining area

•        assigned to do crew scheduling

•        ensures that all products are available at all times

•        in charge of product  and utensils inventories

•        ensures that cater products offered are available

•        checking of payables and receivables enlisted

•        handles and supervises ordering and inventory of stocks

•        implemented  system controls of the store, both cash and products of the store

•        help and assists in catering services of the restaurant

December 2008 – August 2009     Assistant Store Manager 1

Jollibee New Farmers Plaza Bridgeway Branch

Araneta Center, Cubao, Quezon City

Duties and Responsibilities:

Product Quality Manager

·         handles and supervises ordering and inventory of stocks

·         manages the overall product quality during the operation based on the company’s standards

·         manages the 40% of the store’s income or profit thru food costs and paper costs utilized by the store

·         handles ordering of tools , utensils and equipment needed during the operation

·         manages wastages incurred by the store

·         overall responsible for meeting operating expenses  target of the store

October 2008-November 2008

Assistant Store Manager 1

Jollibee E. Rodriguez Sr. Branch

E. Rodriguez, Quezon City

Duties and Responsibilities:

Product Quality Manager

handles and supervises ordering and inventory of stocks
manages the overall product quality during the operation based on the company’s standards
manages the 40% of the store’s income or profit thru food costs and paper costs utilized by the store
handles ordering of tools , utensils and equipment needed during the operation
manages wastages incurred by the store
overall responsible for meeting operating expenses  target of the store
 

February 2008- September 2008  ASM1 acting Officer-In-Charge

Jollibee Foods Corporation

Jollibee Solano Branch

Solano, Nueva Vizcaya

Duties and Responsibilities

·         scheduling of manager on duty

·         overall in- charge of target sales growth and  profit of the store

·         overall in charge of  Total Customer Satisfaction of the store

·         head of Total Quality Management of the store

·         overall in charge of FSC implementation of the store

·         management of profit and loss statement output of the store

·         directs whole team to achieve store goals for the year through proper motivation

·         directing the whole team to enhance their skills thru enrollment to trainings and thru assistance of their implementation in the store.

·         Overall in-charge of career path of management team

October  2006- January 2008                Assistant Store Manager 1

Jollibee Foods Corporation

Jollibee Solano Branch

Solano, Nueva Vizcaya

Duties and Responsibilities:

Product Quality Manager

·         handles and supervises ordering and inventory of stocks

·         manages the overall product quality during the operation based on the company’s standards

·         manages the 40% of the store’s income or profit thru food costs and paper costs utilized by the store

·         handles ordering of tools , utensils and equipment needed during the operation

·         manages wastages incurred by the store

·         overall responsible for meeting operating expenses  target of the store

January 2005- September 2006           Assistant Store Manager 2

Jollibee Foods Corporation

Jollibee Solano Branch

Solano, Nueva Vizcaya

Duties and Responsibilities:

Service Quality Manager

·         handled overall service quality rendered by the store  based on the provided service standards of the company

·         handled the overall hiring of crews for the store

·         handled overall training of crews needed for customer service

·         ensured that training  are in place and effective

·         supports sales and promos activities of the store

·         conducted activities to meet sales target

·         responsible for the overall meeting of SPMH and Dailies target

November 1998- December 2004             Shift Manager

Jollibee Foods Corporation

Jollibee Solano Branch

Solano, Nueva Vizcaya

Duties and Responsibilities

Kitchen Shift Manager(1998-2000)

·         ensures the wellness of the kitchen operation proper inventory encoding

·         enhancing self-esteem of crews thru incentives and boosting of morale

·         overall in charge of the food safety  conformance of the store

·         responsible for the training of crews at the kitchen area

·         assigned to do scheduling of crew at the kitchen station

Dining Shift Manager(2001-2002)

·         ensures that dining area are well kept and conducive   for dining   experiences

·         ensures that customers are comfortable during dining

·         initiates customer relations

·         handles customer complaints

·         overall in charge of the cleanliness and sanitation of the store

·         responsible for the training of crews at the dining area

·         assigned to do crew scheduling at the dining station

Counter Shift Manager(2003-2004)

·         overall in charge of the crew incentives of the station

·         responsible for the monitoring of sales performance of the store

·         responsible for rendering service quality among the crews

·         responsible for the training of crew at the counter station

·         ensures fast and friendly service for the customers

·         assigned to do crew scheduling of counter station

B.     Trainings

B.1             Technical Trainings

HACCAP Orientation

NBU Point of Access Seminar

Dailies Appreciation Program

Quality Validation Measurement System (

PQM Feedback Management System()

Presentation Skills

Crew Training System

Crew Development System

Basics of Business

Food Safety

Crew Manpower Management Program

Effective Discipline

Crew Development System

Interaction Management

B.2             Management Development

Pollution Control Officer Seminar

Unleash Seminar

7 Habits of Highly Effective People

What Matters Most

Basic Supervision

C.     Voluntary Work

Volunteer at Dietary Department (March – October 1998)

Nueva Vizcaya Provincial Hospital

Bambang, Nueva Vizcaya

Education

Bachelor of Science in Nutrition (SY 1993-1997)

University of the Philippines at Los Banos

Los Banos, Laguna

Eligibility

Board of Nutrition and Dietetics

Civil Service (Professional Level)

Strengths

Dynamic Team Leader and Member

Sense of Ownership and Responsibility

Excellent Skills in Communication

Analytical and Result Oriented

Skills and Interest

Internet Research

Knowledge on Microsoft Word, Excel and Powerpoint

Reading Books

Sports ( Badminton, Table Tennis)

Dancing ( Ballroom Dancing, Modern Jazz)

Personal Information:

Age :                            42

Date of Birth:              October 21, 1976

Place of Birth:             Bayombong, Nueva Vizcaya

Gender:                       Female

Civil Status:                  Married

Citizenship:                  Filipino

Religion:                      Roman Catholic

References:

JEFFREY PANGANIBAN

Restaurant Manager

Tuguegarao Cagayan

Jollibee Foods Corporation

0908-820-1223

JULIET GEROCA

Manager

Junjet Travel and tours

Solano, Nueva Vizcaya

0908-869-8609

BEVERLYN O. CARUB

Area Manager NL

Medical Sales Representative

Region 2 Area

Blue Sky Trading Inc.

Binondo, Manila

0917-843-7228

ELIZABETH F. RAMOS

Office Personnel/Laboratory Assistant

School of Engineering , Architecture and Information Technology

Saint Mary’s University

0920-463-5500

MARICEL G. LAPITAN

Area manager

Consumers Trading

Vizcaya and Isabela Area

0945 349 0962

Certified Correct:

JUVY JOY G. REYES

0956 409 5865