KAREN NAVARRO VELASCO
#571 Katarungan Street, Barangay Commonwealth
Quezon City, Metro Manila Philippines
Mobile No. +639127166697
Email Address: [email protected]

Objective:
Customer care representative position where my customer relations experience can be fully utilized to improve customer satisfaction and enhance the company brand name.

Personal Data:

DATE OF BIRTH : January 3, 1992
BIRTHPLACE : Quezon City Manila
AGE : 27 Years Old
CIVIL STATUS : Single
CITIZENSHIP : Filipino
HEIGHT : 5’2
WEIGHT : 55 Kg.
COLOR OF HAIR : Black
COLOR OF EYES : Black
RELIGION : Roman Catholic
LANGUAGE SPOKEN : Filipino and English
MOTHER’S Name : Jennifer Dela Cruz Navarro
Occupation : House Keeper
FATHER’S Name : Bonifacio Mata Velasco
Occupation : Carpenter

Work Experience:

COMPANY : MLI – MiescorLogistics Inc. assigned at MERALCO
2nd Floor B and G Building Meralco Center Ortigas Avenue, Pasig City
Tel No. (632) 431-6084

POSITION : ADMINISTRATIVE CLERK
MARCH 1, 2016 – AUGUST 24, 2018

 Encode charge account using SAP-ERP;
 Create Man Hours Monitoring Report to monitor the overtime, leaves and absences of the employees;
 Monitor tardiness of the employees;
 Assist employees for filing of time correction, leaves and overtime in MyHRExpress;
 Account and distribute pay slips/rice stubs, allowances & other paraphernalia to concerned employees;
 Provide assistance to employees request and inquiries regarding loans, benefits and daily timesheet;
 Handle Meeting Room reservation;
 Organize and prepare minutes of the meeting;
 Sort and file daily timesheet, overtime, and leaves of the employees for future reference;
 Control & monitor forms, issuance of materials & office supplies;
 Troubleshoot computer problems and other basic applications;
 Provide assistance to employees in filling out necessary forms;
 Handle telephone calls;
 Provide assistance and participate in various events held or hosted by the Sector;
 Perform other duties that may be assigned from time to time.
 Provide assistance in other offices for encoding thru Enterprise Asset Management (EAM).

COMPANY : MIESCOR – Meralco Industrial Engineering Services Corporation assigned
At Meralco
5/F Renaissance Tower 1000, Meralco Ave., Pasig City,Metro Manila
Tel Nos. (632) 426-4575 / (632) 635-5901

POSITION : ADMINISTRATIVE CLERK
April 27, 2015 – February 29, 2016

 Encode charge account using SAP-ERP;
 Create Man Hours Monitoring Report to monitor the overtime, leaves and absences of the employees;
 Monitor tardiness of the employees;
 Assist employees for filing of time correction, leaves and overtime in MyHRExpress;
 Account and distribute pay slips/rice stubs, allowances & other paraphernalia to concerned employees;
 Provide assistance to employees request and inquiries regarding loans, benefits and daily timesheet;
 Handle Meeting Room reservation;
 Organize and prepare minutes of the meeting;
 Sort and file daily timesheet, overtime, and leaves of the employees for future reference;
 Control & monitor forms, issuance of materials & office supplies;
 Troubleshoot computer problems and other basic applications;
 Provide assistance to employees in filling out necessary forms;
 Handle telephone calls;
 Provide assistance and participate in various events held or hosted by the Sector;
 Perform other duties that may be assigned from time to time.

COMPANY : GJ HARD TARGET SECURITY AGENCY, INC.
929 Consuelo Building N. Reyes St. MoraytaSampaloc Manila

POSITION : SECRETARY and ACCOUNTING CLERK
January 9, 2014 – MAY 2014

 Billing and payroll preparation for internal and external client.
 Check and process billing invoices.
 Prepare personnel schedule.
 Document and compile findings for management reporting.
 Assist co-employees and perform various administrative function.

COMPANY : ZIP BUSINESS SERVICES – SMARTJOB
Brgy. Ilaya Makati City

POSITION : DATA ENCODER and CHEKER
FEBRUARY 5, 2013 – JANUARY 8, 2014

 Encode Delivery Receipt and RTS accounts of our clients – companies (BPI, PLDT, SUN, and SMART.
 Sorting and file daily DR and RTS of the customers for future reference.
 Check computation and compare and validate data before final encoding and billing process.
 Checking all reports of my colleague.

Skills and Abilities:

 Knowledgeable with
– Microsoft Word
– Microsoft Excel
– Microsoft Powerpoint
– Database access
 A broad understanding of computer hardware and software (installation, support, assembling, troubleshooting and management)
 Bassist and Guitarist

Educational Attainment:

COLLEGE : Quezon City Polytechnic University
Bachelor of Science Information Technology
2009 – 2011 (Undergrad.)

SECONDARY : Commonwealth High School
2005 – 2009

PRIMARY : Commonwealth Elementary School
1999 – 2005

Character References:

Mr. Loreto D. Junsay Jr. Ms. Irine J. Casihan
Team Leader Security Administrative Head
#+63939371349 #4610-729 / 09328667590

I certify that all the information given are true and accurate to the best of my knowledge and belief.

KAREN N. VELASCO
Applicant