Maximize my team leading experience in a challenging environment, guiding by example and utilizing vast experience in directing a team towards its objective within the deadlines and thus achieving the corporate goals.
Comprehensive knowledge of the techniques and processes of providing customer care services
Possess exceptional analytical, logical and communication skills
Ability to work effectively and efficiently in a call center team environment
Excellent team player with good leadership skills
Ability to set goals and meet objective of the organization
Extremely productive in a high volume, high stress, environment
High competitive, self starter with a can do attitude, organized, and disciplined