Katrin Melani C. Cruz Customer Service Representative
Philippines FacebookKATRIN MELANI C. CRUZ
Address: #53 LOT 7 BLK 41 PH 2 Huckberry St.
Green Woods San Andres, Cainta Rizal, Philippines.
Mobile no. +639995207127
E-mail: [email protected]
ACADEMIC BACKGROUND:
Tertiary: Bachelor of Science in Tourism Management
STI GLOBAL CITY (Graduate)
(S.Y. 2013-2017)
Secondary: Pasig Christian Academy
(S.Y. 2008-2012)
Primary: Wisdom Grade School
(S.Y 2000-2008)
WORK EXPERIENCE :
June 5, 2017-September 2019 – Current: Technical Support for ADSL, Home phone and Optik TV Services at Telus International Philippines.
SKILLS:
· Written and Oral communication.
· Active Listening
· To communicate effectively with the people around me.
· Good multi-tasking skill.
OBJECTIVE:
Searching for a challenging opportunity where I will be able to establish and utilize my strong personality skills, educational background, ability to work well with people, which will allow me to grow personally and professionally in promoting the mission and goal of the company.
Education
- 2013 to 2017 Bachelor of Science in Tourism Management at STI GLOBAL CITY
Experience
- JUNE 2017 TO NOVEMBER 2019 PRESENT TECHNICAL SUPPORT REPRESENTATIVE at TELUS INTERNATIONAL PHILIPPINES
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Duties at my current company is all about efficiency that is always inclined with quality that can be a big impact for the business. This helps me to be multi-task at the same time with good implementation of customer service. During my tenure, I was able to join different activities such as events, engagement hub inside the floor and team building that helps me develop my personal engagement with co-employee, leaders and clients.