Kevin Long

Phone: 321-439-3939

Email: [email protected]

854 Veronica Circle

Ocoee, FL 34761

Education

University of Central Florida – B.S. Hospitality Business (Event Management)

Professional Experience

Facilities Management: 4 years

Hospitality: 10 years

Plumbing: 13 years

Technical Services Manager

Main Event, Lewisville, TX. 2/14/2017 – Present

Achieves budgeted revenue targets, cost of sales targets, EBITDA and payroll targets throughout the fiscal year.

Responsible for the hiring, training and development of all Technicians. Promoted 2 Technicians to Technical Service Managers from 2/2017 to 1/2018.

Maintains and repairs all facility equipment. Including full service kitchen equipment, Arcade Games, HVAC, Audio Visual, IT, A2 Pinsetters (Japanese & American), Scoring Equipment (Qubica Conqueror Scoring, BES-X), Building Plumbing and Electrical.

Skilled at measuring costs of products, services, or other cost objectives.

Skilled at summarizing and analyzing information for budgeting revenues and expenses.

Attention to detail, strong organizational ability; ability to work under pressure amid distractions and interruptions.

Develops and maintains professional relationships with new and existing vendors.

Assists in the development and implementation of a Unified Sales Plan.

Management of the Technical Services Department Budget.

Reviews the P&L Monthly, Quarterly, and Annually to maintain the fiscal health of the business as well as develop sales plans for subsequent fiscal periods.

Oversees the planning, budgeting and execution of capital expenditures.

Facilities Manager (GS-98)/Assistant General Manager

Winter Garden Bowl, Winter Garden, FL. (1/13/2014 – 2/14/2017)

Assisted the General Manager with Marketing and Sales plans.

Maintained and repaired all facility equipment. Including full service kitchen equipment, Arcade Games, HVAC, Audio Visual, Plumbing, Electrical, Etc.

Responsible for the hiring, training, retention and development of all staff members in the center.

Ensured that preventative maintenance on bowling lanes, pinsetters, and other bowling related equipment are being conducted and properly logged.

Trained other Technicians in Brunswick machine area safety procedures and standards of operation for bowling equipment, building maintenance, and preventative maintenance programs.

Ensured Brunswick operational compliance with appropriate laws and policies to include OSHA safety practices and procedures.

Identified and lead repairs and replacements of malfunctioning bowling equipment.

Ensured high scoring lane conditions meet and align with USBC specifications.

Daily Cash Management.

Developed labor and sales forecasting plans for fiscal periods.

GSX & A2 Service Technician III

Splitsville Luxury Lanes, Orlando, FL (01/2010-01/13/2014)

Responsible for mechanical and electrical repair and maintenance of the GSX & A2 Pinsetters and Vector Plus/Frame Worx scoring systems.

Responsible for the maintenance and repair of all full-service kitchens, Sushi Bars, and Liquor Bars.

Responsible for general building maintenance including forming, plumbing, HVAC, electrical, masonry, and welding.

GSX & A2 Service Technician II

Aloma Bowling Centers, Orlando, FL (01/2008-01/2010)

Responsible for mechanical and electrical repair and maintenance of the GSX & A2 Pinsetters and Frame Worx scoring systems.

Responsible for the maintenance and repair of all full-service kitchens, Sushi Bars, and Liquor Bars.

Responsible for general building maintenance including forming, plumbing, HVAC, electrical, masonry, and welding.

A2 Service Technician I

AMF Bowling Centers, Orlando, FL (03/2007-01/2008)

Responsible for mechanical and electrical repair and maintenance of the GSX & A2 Pinsetters and Frame Worx scoring systems.

Responsible for the maintenance and repair of all full-service kitchens, Sushi Bars, and Liquor Bars.

Responsible for general building maintenance including forming, plumbing, HVAC, electrical, masonry, and welding.

Long’s Certified Plumbing

Casselberry, FL (2003-2016)

Responsible for the removal and installation of piping during the re-piping of residential homes.

Repaired or replaced plumbing fixtures for residential homes.

Maintained and repaired plumbing systems carrying water, waste, and fuel in heating.

Performed residential and light commercial service calls to diagnose and resolve      plumbing issues