Kier Sarsuelo, De La Piedra
0044 Unit A Kentucky St.
Bambang Taguig City
09950748645

Personal Information
E-mail:               [email protected]
Date of Birth:    November 20 1992
Place of Birth:    Mandurriao, Iloilo City                                                                                            Country of Citizenship:    Philippines
Gender:       Male                                                                                                                       Civil Status:         Single
Religion:    Roman Catholic
Weight:                  85 kgs.
Height:        5’4

Education
Institution Name: ACLC College Iloilo
Location: 22 Delgado St ,Iloilo City Philippines
Batch 2015
Field of Study:  Bachelor of Science in Information and Technology

Experience:

Company:       HCL Technology PH
Local:              Vista Hub, BGC The Fort Taguig
Position:          Senior Technical Support
Duration:         July 26 2018 – March 6 2019
Task and Responsibility : Providing excellent support with the Client with their email, website and subscription inquiries.

Company:        Convergys PH
Local:               Avalanche Avenue Makati City
Position:           Tier 2 Credit Specialist
Duration:          July 18 2016 – July 21 2018
Task and Responsibility : Providing excellent customer service and experience

Company:    Convergys PH
Location:    6796 Ayala Ave Legaspi Village Makati City
Position:     Sales Associate
Duration:    Feb 2016 –May 2016
Task and Responsibility: Hard selling of product to all valued customers

Company:        Teletech Iloilo
Location:    SM City Benigno Aquino Ave Mandurriao,    Iloilo City
Position:    General Care
Duration:    June 2015 – Jan 2016
Task and Responsibility: Billing and Tech support

Company:    Jollibee  Corp.
Location:     E. Lopez St. Jaro, Iloilo City
Position:    Service crew
Duration:    during third year college  2013-2014
Tasks and Responsibilities: Cashier

Company:     Naptron International Placement Agency
Location:     Sta. Cruz Bldg. Ledesma St. Iloilo City
Position:    Trainee/OJT: Production Staff- Kasadyahan 2015
Duration:    January 14, 2015- February 22, 2015
Tasks and Responsibilities:
Responsible for the event management operation.
Layouts and Printing
Network Connectivity Maintenance.

Skills/Qualifications
• Good written and communication skills
Computer Skills:
Good in Communication skills
Have enough knowledge about DNS configuration
Webhosting
Can perform with less supervision
Efficient and good in multi-tasking
Goal and Team orriented
Good in Billing
G Suite ( Docs, Sheets, Slides, and Sites)
Microsoft Office ( MS Word, MS Excel and Ms PowerPoint)
HTML
Hardware Installation
Knowledgeable in Internet Technology
Awards:
Best Presenter in Thesis
Rank 13 (whole site) as best performer for the first month in production.
Rank 1 Agent for Sales Department during Nesting

Character Reference:
John Oliver Satera
Trainer Convergys Ph
0927249108

Mary Kathleen Abenir
Trainer Convergys Ph
09278859491

Nelannie Joyce Barquilla
Team Leader, Global Commercial Credit
09178580104

Carla Bianca Gequinana
Property Specialist Zeitwert Inc/Phrealty
09076770606

Kent Mervin Pineda
Operation Manager Convergys Ph
09178000615