Photo

KINGSLEY NDIMELE OPERATIONS MANAGER

Nigeria

ADDRESS: 16 AINA STREET,UNITY ESTATE,IJU ISHAGA,AGEGE,LAGOS.
TEL: 0806-575-3815,08094277377,08038027209,08038205109; e-mail: [email protected]
NDIMELE, KINGSLEY IHEANYI
A confident, result-oriented and self- motivated man, driven with passion for performance. A team player, fast learner with analytical mind and great desire for success.

 

OBJECTIVE
To make a positive impact and improve the conditions of any organization to which I belong while I develop myself for future challenges.

 

PERSONAL DATA
SEX:                   MALE                        MARITAL STATUS:         MARRIED                 STATE OF ORIGIN: ABIA

NATIONALITY:   NIGERIAN       DATE OF BIRTH:            3RD NOVEMBER, 1978

 

 

EDUCATIONAL BACKGROUND
2018                     University of Uyo, Uyo, Akwa Ibom State

PGD IN BUSINESS ADMINISTRATION
2004                     Lagos State University.Ojo,Lagos State

B Sc.( Mechanical Engineering)
1996                      Anwar Ul Islam College,Agege,Lagos State.

Senior Secondary School Leaving Certificate

1990                     Oduduwa Primary School,Dopemu,Agege,Lagos State.

Primary School Leaving Certificate.

 

SKILLS
·                     Good inter-personal skill;

·                     Excellent communication skill;

·                     Optimizing team work;

·                     Computer literacy (Proficient in Microsoft Word and Excel);

·                     Total devotion to tasks and responsibilities;

·                     Ability to deliver under pressure.

·                     Excellent in public speaking and presentations.

 

BANKING APPLICATIONS/SOFTWARE USAGE
·         PAYDIRECT                                                      Excellent

·         ORACLE ERP                                       Excellent

·         WESTERN UNION                                 Excellent

·         FLEXCUBE                                                       Excellent

·         MONEYGRAM                                              Excellent

·         BUSINESS OBJECT                                      Excellent

·         NEFT                                                    Excellent

·         E- Tranzact                                            Excellent

·         FCUBS                                                            Excellent

 

PROFESSIONAL EXPERIENCE
March 2015 – August 2018           Union Bank Plc, 15 Abak Road,Uyo, Akwa Ibom State.

Position                                       Branch Service Manager (BRANCH SERVICES)

Major Job Specification
·         Supervision and Co-ordination of Branch Operations

·         Ensure Customer Satisfaction Without Compromising Controls

·         Maintenance of Bank Assets

·         Measure Compliance with Service Standards

·         Ensure Adequate Supply of Both Human and Material Resources

·         Responsible for the Day to Day Running Of Operations

·         Reconciliation of GL Accounts

·         Attending to Customers Complaints

·         Vault Administration

·         Authorization of Transactions

·         Preparation of Monthly Returns

·         Ensure cost is minimized

Ensure purchases are made within budget provisions

 

 

 

 

February 2012 – Jan 2015            Access Bank Plc, 1 Abak Road,Ikot Ekpene, Akwa Ibom State.

Position                                       Branch Manager (Operations)

Major Job Specification
·         Supervision and Co-ordination of Branch Operations

·         Ensure Customer Satisfaction Without Compromising Controls

·         Maintenance of Bank Assets

·         Measure Compliance with Service Standards

·         Ensure Adequate Supply of Both Human and Material Resources

·         Responsible for the Day to Day Running Of Operations

·         Reconciliation of GL Accounts

·         Attending to Customers Complaints

·         Vault Administration

·         Authorization of Transactions

·         Preparation of Monthly Returns

·         Ensure cost is minimized

·         Ensure purchases are made within budget provisions

 

 

 

July 2011– January 2012       Access Bank Plc, 21 Fire Service Road,Ogoja,Cross Rivers State.

Position                                 Branch Service Head Back Up (Operations)

Major Job Specification
·         Provide Back Up/support to the Branch Service Head

·         Administrative Duties

·         Supervision of Tellers

·         ATM Administration (Loading, Monitoring, Reconciliation, Dispense Error Resolution etc)

·         Daily/Monthly Gl Proof/Reconciliations

·         Managing Cash and Teller Areas

·         Authorization of  Transactions

·         Safe Keeping of Items

·         Ensure Adequacy of Cash

·         Attending to Customers Complaints

·         Vault Administration

 

April 2010 – June 2011 Intercontinental Bank Plc, 21 Fire Service Road,Ogoja,Cross Rivers State.

Position                                   Cash Officer

Major Job Specification
·         Supervision of Tellers

·         ATM Monitoring

·         Act as Back Up to Head of Operations

·         Managing Cash and Teller Areas

·         Authorization of  Transactions

·         Safe Keeping of Items

·         Ensure Adequacy of Cash

·         Attending to Customers Complaints

·         Vault Administration

 

 

 

January 2010-March 2010         Intercontinental Bank Plc, 32 Aka Road Uyo, Akwa Ibom State
Position                                   Customer Service Officer
Job Specification

·                     Account opening

·                     Cheque book and Cards Management

·                     Statement of account request and rendition

·                     Customer Information Maintenance on System And Proper Filling Of Customers Files

·                     Stop Payment Maintenance

·                     Handling of enquiries and complaints

·                     Standing Order Maintenance

·                     Account Closure

·                     Resolving Customer Complaints

·                     Attending to Customer Enquiries

 

February 2008 – January 2010  Intercontinental Bank Plc, 21 Wellington Bassey Way Uyo, Akwa Ibom State.

Position                                   Funds Transfer Officer

Major Job Specification
·         Allotment and allocation of cost to appropriate cost centers and units

·         Booking of customer facilities

·         Issuing of Manager’s Cheques

·         Up-to-date maintenance of MC register and files

·         Prompt Dispatch of Caution notices to banks

·         Customers Salaries Administration

·         Account to Account Transfers

·         Funds Management functions

·         Clearing functions

·         Prompt rendition of end of month proofs and reconciliations

·         Booking and Liquidation of Deals

·         PTA AND BTA Processing

·         Fx Transaction

·         Preparation Of  Branch Year Cash Budget

 

 

June 2007-January 2008           Intercontinental Bank Plc, 21 Wellington Bassey Way Uyo, Akwa Ibom State

Position                                                Teller/ATM Officer

Job Specification
Receipt of cash deposit from properly filled instruments.
Payment of cash to customers against properly drawn instruments.
Ensure the functionality of the ATMs
Ensure that the ATM reconciliation is updated promptly

2006-2007                        Cakasa Nigeria Limited

Position                           HSE/Quality Assurance Engineer

Job Specification

Ensuring Safety Requirements are met and maintained at the Sites

Carrying out Quality Assurance Audit of the Units.

 

 

 

REFERENCES

Mr. Charles Emefiele                                                  Mr. Tom Nsikak

Branch Manager,                                                        Suntrust Nigeria ltd,

FCMB Plc,                                                                  Abak rd, Uyo

Oron Road Uyo, Akwa Ibom State.                                Akwa Ibom State

08035735282                                                                 08032705867

[email protected]                                       [email protected]

Education

1998/2004 BSc MECHANICAL ENGINEERING at LAGOS STATE UNIVERSITY
2010/2018 PGD IN BUSINESS ADMINISTRATION at UNIVERSITY OF UYO

Experience

2015/2018 BRANCH SERVICE MANAGER at UNION BANK PLC

Major Job Specification
• Supervision and Co-ordination of Branch Operations
• Ensure Customer Satisfaction Without Compromising Controls
• Maintenance of Bank Assets
• Measure Compliance with Service Standards
• Ensure Adequate Supply of Both Human and Material Resources
• Responsible for the Day to Day Running Of Operations
• Reconciliation of GL Accounts
• Attending to Customers Complaints
• Vault Administration
• Authorization of Transactions
• Preparation of Monthly Returns
• Ensure cost is minimized
Ensure purchases are made within budget provisions

2012/2015 BRANCH MANAGER at ACCESS BANK PLC

Major Job Specification
• Supervision and Co-ordination of Branch Operations
• Ensure Customer Satisfaction Without Compromising Controls
• Maintenance of Bank Assets
• Measure Compliance with Service Standards
• Ensure Adequate Supply of Both Human and Material Resources
• Responsible for the Day to Day Running Of Operations
• Reconciliation of GL Accounts
• Attending to Customers Complaints
• Vault Administration
• Authorization of Transactions
• Preparation of Monthly Returns
• Ensure cost is minimized
Ensure purchases are made within budget provisions

2011/2012 BRANCH SERVICE HEAD BACK UP at ACCESS BANK PLC

• Provide Back Up/support to the Branch Service Head
• Administrative Duties
• Supervision of Tellers
• ATM Administration (Loading, Monitoring, Reconciliation, Dispense Error Resolution etc)
• Daily/Monthly Gl Proof/Reconciliations
• Managing Cash and Teller Areas
• Authorization of Transactions
• Safe Keeping of Items
• Ensure Adequacy of Cash
• Attending to Customers Complaints
• Vault Administration

2010/2011 CASH OFFICER at INTERCONTINENTAL BANK PLC

• Supervision of Tellers
• ATM Monitoring
• Act as Back Up to Head of Operations
• Managing Cash and Teller Areas
• Authorization of Transactions
• Safe Keeping of Items
• Ensure Adequacy of Cash
• Attending to Customers Complaints
• Vault Administration

2010/2010 CUSTOMER SERVICE OFFICER at INTERCONTINENTAL BANK PLC

• Account opening
• Cheque book and Cards Management
• Statement of account request and rendition
• Customer Information Maintenance on System And Proper Filling Of Customers Files
• Stop Payment Maintenance
• Handling of enquiries and complaints
• Standing Order Maintenance
• Account Closure
• Resolving Customer Complaints
• Attending to Customer Enquiries

2008/2010 FUNDS TRANSFER OFFICER at INTERCONTINENTAL BANK PLC

• Allotment and allocation of cost to appropriate cost centers and units
• Booking of customer facilities
• Issuing of Manager’s Cheques
• Up-to-date maintenance of MC register and files
• Prompt Dispatch of Caution notices to banks
• Customers Salaries Administration
• Account to Account Transfers
• Funds Management functions
• Clearing functions
• Prompt rendition of end of month proofs and reconciliations
• Booking and Liquidation of Deals
• PTA AND BTA Processing
• Fx Transaction
• Preparation Of Branch Year Cash Budget

2007/2008 TELLER/ATM OFFICER at INTERCONTINENTAL BANK PLC

Receipt of cash deposit from properly filled instruments.
• Payment of cash to customers against properly drawn instruments.
• Ensure the functionality of the ATMs
• Ensure that the ATM reconciliation is updated promptly

2006/2007 HSE/QUALITY ASSURANCE ENGINEER at CAKASA NIGERIA LTD

Ensuring Safety Requirements are met and maintained at the Sites
Carrying out Quality Assurance Audit of the Units.