ADDRESS: 16 AINA STREET,UNITY ESTATE,IJU ISHAGA,AGEGE,LAGOS.
TEL: 0806-575-3815,08094277377,08038027209,08038205109; e-mail: [email protected]
NDIMELE, KINGSLEY IHEANYI
A confident, result-oriented and self- motivated man, driven with passion for performance. A team player, fast learner with analytical mind and great desire for success.
OBJECTIVE
To make a positive impact and improve the conditions of any organization to which I belong while I develop myself for future challenges.
PERSONAL DATA
SEX: MALE MARITAL STATUS: MARRIED STATE OF ORIGIN: ABIA
NATIONALITY: NIGERIAN DATE OF BIRTH: 3RD NOVEMBER, 1978
EDUCATIONAL BACKGROUND
2018 University of Uyo, Uyo, Akwa Ibom State
PGD IN BUSINESS ADMINISTRATION
2004 Lagos State University.Ojo,Lagos State
B Sc.( Mechanical Engineering)
1996 Anwar Ul Islam College,Agege,Lagos State.
Senior Secondary School Leaving Certificate
1990 Oduduwa Primary School,Dopemu,Agege,Lagos State.
Primary School Leaving Certificate.
SKILLS
· Good inter-personal skill;
· Excellent communication skill;
· Optimizing team work;
· Computer literacy (Proficient in Microsoft Word and Excel);
· Total devotion to tasks and responsibilities;
· Ability to deliver under pressure.
· Excellent in public speaking and presentations.
BANKING APPLICATIONS/SOFTWARE USAGE
· PAYDIRECT Excellent
· ORACLE ERP Excellent
· WESTERN UNION Excellent
· FLEXCUBE Excellent
· MONEYGRAM Excellent
· BUSINESS OBJECT Excellent
· NEFT Excellent
· E- Tranzact Excellent
· FCUBS Excellent
PROFESSIONAL EXPERIENCE
March 2015 – August 2018 Union Bank Plc, 15 Abak Road,Uyo, Akwa Ibom State.
Position Branch Service Manager (BRANCH SERVICES)
Major Job Specification
· Supervision and Co-ordination of Branch Operations
· Ensure Customer Satisfaction Without Compromising Controls
· Maintenance of Bank Assets
· Measure Compliance with Service Standards
· Ensure Adequate Supply of Both Human and Material Resources
· Responsible for the Day to Day Running Of Operations
· Reconciliation of GL Accounts
· Attending to Customers Complaints
· Vault Administration
· Authorization of Transactions
· Preparation of Monthly Returns
· Ensure cost is minimized
Ensure purchases are made within budget provisions
February 2012 – Jan 2015 Access Bank Plc, 1 Abak Road,Ikot Ekpene, Akwa Ibom State.
Position Branch Manager (Operations)
Major Job Specification
· Supervision and Co-ordination of Branch Operations
· Ensure Customer Satisfaction Without Compromising Controls
· Maintenance of Bank Assets
· Measure Compliance with Service Standards
· Ensure Adequate Supply of Both Human and Material Resources
· Responsible for the Day to Day Running Of Operations
· Reconciliation of GL Accounts
· Attending to Customers Complaints
· Vault Administration
· Authorization of Transactions
· Preparation of Monthly Returns
· Ensure cost is minimized
· Ensure purchases are made within budget provisions
July 2011– January 2012 Access Bank Plc, 21 Fire Service Road,Ogoja,Cross Rivers State.
Position Branch Service Head Back Up (Operations)
Major Job Specification
· Provide Back Up/support to the Branch Service Head
· Administrative Duties
· Supervision of Tellers
· ATM Administration (Loading, Monitoring, Reconciliation, Dispense Error Resolution etc)
· Daily/Monthly Gl Proof/Reconciliations
· Managing Cash and Teller Areas
· Authorization of Transactions
· Safe Keeping of Items
· Ensure Adequacy of Cash
· Attending to Customers Complaints
· Vault Administration
April 2010 – June 2011 Intercontinental Bank Plc, 21 Fire Service Road,Ogoja,Cross Rivers State.
Position Cash Officer
Major Job Specification
· Supervision of Tellers
· ATM Monitoring
· Act as Back Up to Head of Operations
· Managing Cash and Teller Areas
· Authorization of Transactions
· Safe Keeping of Items
· Ensure Adequacy of Cash
· Attending to Customers Complaints
· Vault Administration
January 2010-March 2010 Intercontinental Bank Plc, 32 Aka Road Uyo, Akwa Ibom State
Position Customer Service Officer
Job Specification
· Account opening
· Cheque book and Cards Management
· Statement of account request and rendition
· Customer Information Maintenance on System And Proper Filling Of Customers Files
· Stop Payment Maintenance
· Handling of enquiries and complaints
· Standing Order Maintenance
· Account Closure
· Resolving Customer Complaints
· Attending to Customer Enquiries
February 2008 – January 2010 Intercontinental Bank Plc, 21 Wellington Bassey Way Uyo, Akwa Ibom State.
Position Funds Transfer Officer
Major Job Specification
· Allotment and allocation of cost to appropriate cost centers and units
· Booking of customer facilities
· Issuing of Manager’s Cheques
· Up-to-date maintenance of MC register and files
· Prompt Dispatch of Caution notices to banks
· Customers Salaries Administration
· Account to Account Transfers
· Funds Management functions
· Clearing functions
· Prompt rendition of end of month proofs and reconciliations
· Booking and Liquidation of Deals
· PTA AND BTA Processing
· Fx Transaction
· Preparation Of Branch Year Cash Budget
June 2007-January 2008 Intercontinental Bank Plc, 21 Wellington Bassey Way Uyo, Akwa Ibom State
Position Teller/ATM Officer
Job Specification
Receipt of cash deposit from properly filled instruments.
Payment of cash to customers against properly drawn instruments.
Ensure the functionality of the ATMs
Ensure that the ATM reconciliation is updated promptly
2006-2007 Cakasa Nigeria Limited
Position HSE/Quality Assurance Engineer
Job Specification
Ensuring Safety Requirements are met and maintained at the Sites
Carrying out Quality Assurance Audit of the Units.
REFERENCES
Mr. Charles Emefiele Mr. Tom Nsikak
Branch Manager, Suntrust Nigeria ltd,
FCMB Plc, Abak rd, Uyo
Oron Road Uyo, Akwa Ibom State. Akwa Ibom State
08035735282 08032705867
Major Job Specification
• Supervision and Co-ordination of Branch Operations
• Ensure Customer Satisfaction Without Compromising Controls
• Maintenance of Bank Assets
• Measure Compliance with Service Standards
• Ensure Adequate Supply of Both Human and Material Resources
• Responsible for the Day to Day Running Of Operations
• Reconciliation of GL Accounts
• Attending to Customers Complaints
• Vault Administration
• Authorization of Transactions
• Preparation of Monthly Returns
• Ensure cost is minimized
Ensure purchases are made within budget provisions
Major Job Specification
• Supervision and Co-ordination of Branch Operations
• Ensure Customer Satisfaction Without Compromising Controls
• Maintenance of Bank Assets
• Measure Compliance with Service Standards
• Ensure Adequate Supply of Both Human and Material Resources
• Responsible for the Day to Day Running Of Operations
• Reconciliation of GL Accounts
• Attending to Customers Complaints
• Vault Administration
• Authorization of Transactions
• Preparation of Monthly Returns
• Ensure cost is minimized
Ensure purchases are made within budget provisions
• Provide Back Up/support to the Branch Service Head
• Administrative Duties
• Supervision of Tellers
• ATM Administration (Loading, Monitoring, Reconciliation, Dispense Error Resolution etc)
• Daily/Monthly Gl Proof/Reconciliations
• Managing Cash and Teller Areas
• Authorization of Transactions
• Safe Keeping of Items
• Ensure Adequacy of Cash
• Attending to Customers Complaints
• Vault Administration
• Supervision of Tellers
• ATM Monitoring
• Act as Back Up to Head of Operations
• Managing Cash and Teller Areas
• Authorization of Transactions
• Safe Keeping of Items
• Ensure Adequacy of Cash
• Attending to Customers Complaints
• Vault Administration
• Account opening
• Cheque book and Cards Management
• Statement of account request and rendition
• Customer Information Maintenance on System And Proper Filling Of Customers Files
• Stop Payment Maintenance
• Handling of enquiries and complaints
• Standing Order Maintenance
• Account Closure
• Resolving Customer Complaints
• Attending to Customer Enquiries
• Allotment and allocation of cost to appropriate cost centers and units
• Booking of customer facilities
• Issuing of Manager’s Cheques
• Up-to-date maintenance of MC register and files
• Prompt Dispatch of Caution notices to banks
• Customers Salaries Administration
• Account to Account Transfers
• Funds Management functions
• Clearing functions
• Prompt rendition of end of month proofs and reconciliations
• Booking and Liquidation of Deals
• PTA AND BTA Processing
• Fx Transaction
• Preparation Of Branch Year Cash Budget
Receipt of cash deposit from properly filled instruments.
• Payment of cash to customers against properly drawn instruments.
• Ensure the functionality of the ATMs
• Ensure that the ATM reconciliation is updated promptly
Ensuring Safety Requirements are met and maintained at the Sites
Carrying out Quality Assurance Audit of the Units.