KRISTINA MARIE GALPO MEJIA
Unit 0847 E. Pantaleon Street., Barangka Ibaba,
Mandaluyong City
0956-074-3176
[email protected]

Objective

To enhanced my knowledge and skills while seeking my career growth and advancement in Hospitality Industry.

Skills and Strength:

• To provide the customer’s needs and satisfaction, well oriented, self-trained, and to set the quality standard of the company.
• Maintain a neat and well groomed appearance
• Respond professionally to the guest.
• Adhere to the company policies and procedures
• Maintain an attentive posture
• Good Communication, Team Player, and Responsible to my Duties and Responsibility.
• Communicate verbally with confidence and clarity, listen actively and respond to guest with empathy.
• Unquenchable drive and profound sense of dedication
• Outgoing and friendly personality
• Excellent leadership skills and strong analytical abilities
• Ability to organize and prioritize task effectively

Affiliation:

TESDA NCII CERTIFIED

• Food and Beverages
Batch 2015

Work Experience

Polilya Pub and Bar, Dark Wing Inc.
Poblacion, Makati City
Cashier/Server/Bartender
Aug. 28, 2017- Feb. 28, 2019 (Resigned)

California Pizza Kitchen
Century City Mall
Host/Server
October 10,2016-April 10, 2017 (EOC)
May – June 2017 (On Call Trainer)

Vikings Luxury Buffet
Under Coventry Agency
SM Jazz Mall, Makati
Receptionist
November 21 – April 26, 2016 (Resigned)

International Inns Franchise Group
#7430 Santillian corner Fernando St,
Brgy. Pio Del Pilar, Makati City
On-The-Job training (300hrs)
Housekeeping & Food and Beverages
April 7-May 16, 2015

Duties and Responsibilities:

Server Duties
• To welcome the guest with a smile and have them seated to their preferred table
• To build rapport and strong relationship with all the guest to make them feel special
• Keeping an eye to all the guest to ensure they are enjoying their stay and have all the needs
• Providing all the details inside the menu and encourage them with best of all the products that we are offering
• Checking the bill to ensure no mistakes before passing to the guest table, letting the guest check their bills with no hovering in timely manner
• Helping to train new staff in regards of the standards of the company specifically in the menu
• Ensuring the food service area is clean and tidy at all times
• Introducing the menu to the guest explaining and making recommendations to the guest if needed
• Checking all the tables for the guests needs and do quality check back
• Overseeing team setting tables for the next guest

Bartender Duties
• Welcoming guest at the bar top to help them determine beverage preferences, making recommendations, and taking drink orders
• Preparing alcoholic or non-alcoholic beverages for bar guest, taking orders and serving drinks
• Overseeing the stocks and prepare garnishes for drinks and maintain an adequate supply of ice, glasses, and other bar supplies
• Taking inventory and ordering supplies to ensure bar and tables are well-stocked
• Planning drink menus and informing guest about new beverages and specials
• Selecting and mixing ingredients, garnishing glasses, and serving beverages to the guest
• To keep and maintain cleanliness of the bar area

Cashier Duties
• Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to guest
• Accountability of the discounts in order and the sales during operations
• Checking and Counting all the sales after the shift
• Do deposits to the banks and some other errands as needed
• To ensure that all transactions are correct
• Making and sending reports directly to the management or to the owner
• Double checking of the amount or card receive before the settlement
• Maintaining the cleanliness of the Cashiers area

Seminars Attainment

The Mabuhay Manor
Pasay City
Hospitality Learning Programpp
January 24, 2015

TGI Fridays
Pasay City
Bar and Cocktail Mixing
January 23, 2015

The Buffet International Cuisine
Quezon City
Banquet and Catering
January 23, 2015

Lima Park Hotel
Batangas City
Hotel and Restaurant Familiarization
February 22 –23, 2014

EDUCATIONAL BACKGROUND

Tertiary

STI College Makati
Sen. Gil Puyat, Makati City
Course: Hospitality and Restaurant Services
S.Y 2013-2015
Graduate

University of Makati
Makati City
Course: Associate in Customer Service Communication
S.Y 2008-2010
Graduate

Secondary

Irineo L. Santiago National High School of Metro Dadiangas
General Santos City
S.Y. 2003-2007

Primary

Dadiangas North Elementary School
General Santos City
S.Y. 1997-2003

PERSONAL DATA

Birth Date : May 23, 1991

Age : 28yrs. Old

Gender : Female

Civil Status : Single

Nationality : Filipino

Religion : Roman Catholic

CHARACTER REFERENCES

Wilson G. Timoteo
Dining Manager
Polilya Pub and Bar
0927-672-4969

Isabel Lozano
Fnb Consultant of Polilya
0917-880-7747

Marife Digan
HR Specialist
HCM Nexus, Dark Wing Inc
+63 917 544 3525