KRISTINE F. SERETIS
CONTACT#: +639369661328
Kabacan,North Cotabato PHILIPPINES
Email Add:[email protected]

OBJECTIVES:

To accomplish a responsible position where in I can contribute my skills, capabilities and experience to the highest standard of professionalism and quality customer service in your company.A highly organized and hard-working individual and to gain practical experience. To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.

WORK EXPERIENCE:

4 Star NIHAL HOTEL
United Arab Emirates (DUBAI) WAITRESS
April 2012-2016

RESPONSIBILITIES:

Providing excellent wait service to insure satisfaction.
Taking customer orders and delivering food and beverages.
Making menu recommendations,answering questions and sharing additional information with restaurant patrons.
Set up dining areas stock service areas, prepare tables and perform cleaning duties.
Greet customers or guests.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

SKILLS:

Basic in math
Verbal communication
Customer Service
Resolve Conflict
Teamwork
Persistence
High energy

GAISANO MALL OF DAVAO
Davao City PHILIPPINES
FEBRUARY 2009-2011 SALES CLERK

RESPONSIBILITIES:

• Assist in selling items and service in clients.
Insure and monitor the display items.
Guarantee high level of customer service.
Make sure that certain store is prepared for opening the next day.
Deal with customer queries and complaints.
Implement strategies to increase business awareness in sales.
Create new business opportunities.
Maintain customer friendly environment.
Manage cash, voucher, credit cards transactions and other monetary in the store
Set up advertising displays or arranged merchandise on counter or tables to promote sales.

SKILLS:

•Communication.
•Communicate Brand.
•Customer Assistance.
•Customer Relations.
•Customer Service.
•Dealing With Difficult People.
•Greeting Customers.
•Verbal Communication.

EDUCATIONAL BACKGROUND:

University of Southern Mindanao
Bachelor of Arts Psychology
June 2006- March 2008

PERSONAL INFORMATION:

Age: 32
Height: 5’3
Weight: 48kg
Citizenship: Filipino
Civil Status: Married
Passport No: EC7869295 (MAY 31,2021)