Kriza Macadag-um Customer Service Representative
CanadaKRIZA GALLEGO MACADAG-UM
10F CLUSTER 3 NUMANCIA RESIDENCES, BINONDO MANILA
CONTACT NO: +639774412829
EMAIL ADDRESS: [email protected]
CAREER OBJECTIVE
To be part of an established and highly reputable company that will continuously support my quest for financial, knowledge and career development.
WORK EXPERIENCE
Company: Teleperformance Philippines
Customer Service Representative (Chat)
May 2017- January 2019
SARA INTERNATIONAL MANPOWER SERVICES, INC.
Project Coordinator
March 2015- April 2017
DEPARTMENT OF TRADE & INDUSTRY –MAKATI
Encoder
July-December 2012
SKILLS
Professional Skills:
▪ Good communication, interpersonal and persuasive skills.
▪ Possess a flexible and detailed oriented attitude.
▪ Adaptable and a quick learner with skills to work under pressure.
▪ Ability to work with minimum supervision in a busy environment.
▪ Bringing strong communication and customer service skills to exceed the employer’s expectations in a highly stimulating and challenging environment.
Technical Skills:
▪ Knowledge in PC troubleshooting, OS installation.
▪ Knowledge in Microsoft Office (Excel, Word And PowerPoint)
▪ Knowledge in Adobe Photoshop and Corel Draw
PERSONAL INFORMATION
Language can speak or write:Filipino/English
Age:27 years old
Birthday:October 10, 1991
Gender:Female
Place of Birth:Metro Manila
Civil Status:Single
Citizenship:Filipino
Religion:Roman Catholic
EDUCATIONAL BACKGROUND
Highest educational attainment
School/Institution:Polytechnic University of the Philippines
(COLLEGE OF TECHNOLOGY)
Course:Diploma in Computer Engineering Mgmt.
Technology
Year:2009-2012
Course:Information Communication Technology
Year:2008
ON-THE JOB TRAININGS
SEKAI MARKETING INC.November –March 2012
Position:Graphic Artist, Encoder
MEGA GROUP OF COMPANIESApril –May 2011
Position:R&D Engineering Department
MANILA CITY HALLApril –June 2010
Position:Encoder, Data Entry, Clerk
SEMINAR’S ATTENDED
RIVAN IT TRAINING SYSTEMSSeptember 10, 2011
EXPLORING LINUX UBUNTUSeptember 21, 2011
JOOMLA WEB CONTENT MGMT SYSTEM
TECH TUTOR 3October 4, 2011
CHARACTER REFERENCE
Mac Gyver Malabuyoc
Team Lead
TaskUs Philippines
Jana Castro
Managed Services Agent
Simplus
Pamela Mojica
Supervisor
Teleperformance
I hereby certify that the information written above are true and correct to the best of my knowledge and belief.
________________________________________
Kriza G. Macadag-um
Applicant