Krizna Leigh D. Paca
#062 Gen. Luna St. Brgy. Bulilan Norte, Pila, Laguna
(0955) 142-9574
[email protected]

TRAINING and EXPERIENCE

ON THE JOB TRAINING
THE COCO PALACE HOTEL
February- March 2019

Responsibilities:
Front Office Personnel
Greeting the guest
Receive and process the reservation requests of future guest
Answering phone calls
Prepare expected arrival and expected departure list everyday
Coordinate room status updates with the house keeping department
Provide information to guest
Handle guest mail
Post all credit charges to the guest bill

ON THE JOB TRAINING
KEN-YO GRADEN RESORT
April-May 2017

Responsibilities:
Room Attendant
Cleans the room
Change guestroom and bathroom linen
Make guest room beds
Replenish guest supplies
Collect guest laundry
Handover lost and found articles if any found in the room
Waitress
Provide the perfect service experience for every guest
Present menu, answer questions and make suggestions regarding food and beverages
Serve guest in an accommodating manner
Maintain table cleanliness
Assist in keeping the restaurant clean and safe

SKILLS
Familiarity with Basic Microsoft Office Programs
Proficiency in Communication and Interpersonal Skills
Ability to work under stress and pressure
Adaptability to changing environments
Time Management
Self-Motivation

EDUCATIONAL BACKGROUND

TERTIARY: ACTS COMPUTER COLLEGE
BS in Information Technology
Sta. Cruz, Laguna
2013-2015

SAN ANTONIO DE PADUA COLLEGE
BS in Hospitality Management
Pila, Laguna
2015 – 2019

SECONDARY: SAN ANTONIO DE PADUA COLLEGE
Pila, Laguna
2009 – 2011

DON MANUEL RIVERA MEMORIAL NATIONAL HIGH SCHOOL
Pila, Laguna
2011-2013

PRIMARY: PILA ELEMENTARY SCHOOL
Pila, Laguna
2004-2009

PERSONAL INFORMATION
BIRTHDAY : January 15, 1997
BIRTHPLACE : Pila, Laguna
STATUS : Single
HEIGHT : 5’2
WEIGHT : 50 kgs

FATHER’S NAME :Jesus Crispin D. Paca
OCCUPATION : Entrepreneur
CONTACT NO. :(0917) 115-5606
MOTHER’S NAME : Edna D. Paca
OCCUPATION : Entrepreneur
CONTACT NO. : (0917) 115-5606 ACHIEVEMENTS & CERTIFICATE
Housekeeping NCII Bread and Pastry Production NCII
Date Received: 2015 Date Received: 2017

Food and Beverage Service NCII Airline Ticketing
Date Received: 2016 Date Received: 2015

Cookery NCII Golden Phoenix Hotel Orientation
Date Received: 2016 Date Received: 2015

REFERENCES

Marilyn G. Sumague, MA Prof. Rosalinda P. Garcia
Head of College Department SAPC (Instructor)
(0945) 314-3571 (0936) 936-5148

I hereby declare that all the above mentioned information given by me is true and correct to the best of my knowledge and belief.

Krizna Leigh D. Paca