Kumudu Darshana Electronic Engineer
Sri LankaResponsible Technical Support Executive who is an expert at using metrics to improve associate performance.
Adept at developing efficient metrics guidelines training technical support associates and improving technical
support performance based on input from other company managers. Specializes in consumer electronic and
software technical support.
Education
- December 1994 to December 1998 Diploma in Electronic & Technology in Electronic & Technology at Open University (BTech)
- June 1992 to August 1992 High school or equivalent in Electronic Technology at CEYLON GERMAN TECHNICAL TRAINING INSTITUTE
- January 1990 to January 1992 Certified Electronic Technology at VOCATIONAL TRAINING CENTER
Experience
- 1993 to 2001 Technical Officer at Uni -Walkers Ltd- Electronic Section Sole Agent for 'National Panasonic'
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Description of Duties: Renewal all kind of Electronic items.
- 2005 to December 2018 Electronic Technical Executive at CEYLINCO - CISCO Technology & Consultancy
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Electronic (10+ years)
• Training (10+ years)
• Maintenance Management (10+ years)
• Troubleshooting (10+ years)
• Investment Management (10+ years)
• Technical Support (10+ years)