Education

June 2007/July 2013 Bachelor of Science in Electronics Engineering at Tarlac State University

Experience

January 2018 OSP Design Engineer at Wuhan Fiberhome International Technologies Phils. Inc.

• Conduct field and site survey in North Luzon
• Prepare Transmission Site Survey Report.
• Prepare Detailed Outside Plant Engineering plan for project in CADD format.
• Prepare Cable Entrance Facility plan, includes isometric drawing, site vicinity location, and floor plan.
• Prepare corresponding Bill of Quantity and Materials of designed plans
• Attend meetings and cross-group coordination

July 2017/December 2017 Techical Operation Support Engineer at Globe Telecoms Inc

• Provides technical support on corporate telecom services on a 24×7 shifting schedule; conduct troubleshooting using different monitoring tools, documenting every step of the isolation until full resolution if the outage on the Globe ticketing system.
• Identify and troubleshoot level 2 Network problems, working collaboratively with different Local Carriers, Field Engineers and Internal Support group.
• Make daily, weekly, monthly reports of TSSM TSC and provide analysis on the data gathered.
• Monitor the proactive tickets and categorize it based on the status if it’s Priority 1 to 5, Problem or Incident.
• Conducts Initial troubleshooting in the system generated circuits with active alarms.
• Multitask in order to handle calls, tickets, emails and request in a real-time environment.
• Change ports and Modem Configuration for affected circuits.
• Handles escalated tickets especially VIP clients and circuits with special handling.

January 2015/June 2017 Technical Support Engineer at Teletech Holdinigs Inc

• Provides technical support on corporate telecom services on a 24×7 shifting schedule; conduct troubleshooting using different monitoring tools, documenting every step of the isolation until full resolution if the outage on the Globe ticketing system.
• Identify and troubleshoot level 2 Network problems, working collaboratively with different Local Carriers, Field Engineers and Internal Support group.
• Make daily, weekly, monthly reports of TSSM TSC and provide analysis on the data gathered.
• Monitor the proactive tickets and categorize it based on the status if it’s Priority 1 to 5, Problem or Incident.
• Conducts Initial troubleshooting in the system generated circuits with active alarms.
• Multitask in order to handle calls, tickets, emails and request in a real-time environment.
• Change ports and Modem Configuration for affected circuits.
• Handles escalated tickets especially VIP clients and circuits with special handling.

August 2013/September 2014 Utility Engineer at Phoenix Semiconductor Philippines Corporation

• Operates/monitors equipment and systems needed to support the production department, these includes Turbo Air Compressors, Turbo Chillers, Air Handling Units, Pumps, Waste Water Treatment, Demineralized Water, HV, MV, LV switchgear, protection and controls, instrumentation, motors, UPS, generator, substation (60MVA), electrical auxiliary, supervision of subcontractors and HMI/SCADA monitoring.
• Operates 8 Generator Sets 6600 KV, 1125 KVA (for power interruption use).
• Troubleshoots machines and operation’s controls and instrumentation devices
• Initiates in performing daily, weekly, monthly preventive and corrective maintenance of equipment and other work schedules.
• Evaluates and makes feasibility studies for additional, alteration or modification of machines to suit for end user’s requirements.
• Makes report on Electrical and water daily consumption.