LAWRENCE DELA CRUZ GERVACIO
825 Medicion 2nd-F Imus, Cavite
Contact No. +639773244599
E-mail: [email protected]
CAREER OBJECTIVES
To contribute my collective experience in the field of international retailing and customer service. The experience of dealing with different people from all walks of life and varying personalities can contribute to any organization. My strength includes being proactive, loyal, having initiative, reliable, dedicated and efficient.
To obtain a position in a company that promotes employees’ physical, mental, economical and social growth wherein I’ll be able to use my diverse skills, knowledge and acquired experience in international retail sales
To acquire new skills in advanced communication techniques that are currently in application to further boost company growth and success.
WORK EXPERIENCE
Store Supervisor C Management Services Inc.
Liquor Section – Duty Free Phils.
January 2004 – up to present
Ø Personnel Management. Responsible in preparing manpower complement, schedule and area of assignments
Ø Prepares and submits daily and monthly sales reports
Ø Performs selling tasks to help achieve target sales
Ø Implementation of company policies, procedure, memos and promotional schemes – activities
Ø Administering the merchandise that has been delivered by checking and recording the time and the date it was delivered
Ø Ensures availability and replenishments of stocks. Maximize display opportunity of all the products that we present to the customers
Ø Participates in monthly and quarterly inventory in different store outlets
Ø Maintains and promotes cleanliness all the time
Officer-in-charge/Sales assistant CS Staffing Network – Toblerone
Chocolate Section – Duty Free Phils.
December 1999 – 2004
Ø Personnel Management. Preparation of manpower schedule
Ø Prepares and submits daily and monthly sales reports
Ø Provides quality customer service to achieve sales quota
Ø Handles promo activities to create consumer awareness
Ø Manage to conduct inventories initially placed in a specific classification based on category record of the merchandise
Ø Responsible for conducting final inventories and monitor the sales results and the number that is sold in amount and volume
Ø Maintains and promotes cleanliness all the time.
EDUCATIONAL ATTAINMENT
University of Santo Tomas
España, Manila – Philippines
B. S., Architecture (undergraduate)
1994 – 1998
Saint Andrew’s School
Parañaque City, Philippines
1990-1994
OTHER INFORMATION
Filipino. Articulate in English language. Born on the 4th of January 1977. Married to Kathryn and has three children namely Abie, Amber and Kyle. Computer know how, has a good communication and driving skill. Fast and eager learner
REFERENCES
Ms. Marivic Manalo Ms. Lucy Asaña
Manager Assistant Store Manager
CManagement Services inc. Duty Free Philippines
Cp. No. +639326769735 Cp. No. +639399370480