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Leizyl Joy Diaz customer service associate

australia
CUSTOMER SERVICE • Quality Assistant Scrubber in Collection Department ( TELSTRA ) • Subject Matter Expert in Credit Management • Provided friendly advice to a diverse clientelepromoting customer- oriented image • Top Agent for Fourth Quarter of 2014 and been role model in consecutive months

LEIZYL JOY DIAZ

#031 Malagonlong, Lipa City Batangas

Email Address: [email protected]

Phone Number: 09676573003

 

 

OBJECTIVE

To search a position in organization where I can perform my duties with all my skills, knowledge and honesty for taking the organization to high level. I would like to use my abilities for developing the profit of company and adding quality of the operations.

 

EDUCATIONAL ATTAINMENT

 

PRIMARY                            :               Malagonlong Elementary School

Malagonlong, Lipa City

S.Y. 2001- 2002

 

SECONDARY                       :               Bolbok National High School

Bolbok Lipa, City

S.Y. 2006- 2007

 

TERTIARY                           :               Kolehiyo ng Lungsod ng Lipa

Marawouy, Lipa City

Bachelor of Science in Computer Science

S.Y. 2012- 2013

 

ACLC- LIPA

Mataas na Lupa, Lipa City

TESDA

“ Finishing Course For Contact Center “

October 10, 2012- October 24, 2012

 

 

 

RELEVANT SKILLS AND ACCOMPLISHMENTS

 

On Job Training

Dave,s Satellite Link ( DSL )

Paninsingin, Tambo Lipa City

2013

 

TELETECH LIPA

Customer  Service Consultant

Level  1, 2, & 3 Robinson Place Lipa

2013- 2015

 

TELETECH MBT ( TELSTRA )

Customer  Service Consultant

Five ECOM Bldg. SM Mall of Asia Complex, Pasay City

2015- 2016

 

 

CONVERGYS CVG1

Customer  Sales Service Associate

Ayala, Makati

2017- 2018

 

ALORICA

Customer  Service Sales Representative

SM City Lipa

2018

 

The Results Companies

Customer  Service Representative

Dagatan Marawouy Lipa City

2019

 

 

CUSTOMER SERVICE

·         Quality Assistant Scrubber in Collection Department ( TELSTRA )

·         Subject Matter Expert in Credit Management

·         Provided friendly advice to a diverse clientele, promoting customer- oriented image

·         Top Agent for Fourth Quarter of 2014 and been role model in consecutive months

 

 

SEMINAR ATTENDED

 

“ 10th Philippine Youth Congress In Formation Technology University Theater “

UP Diliman, Quezon City

September 12, 2012

 

“ Technology on Business With Programming Multipurpose Building “

Kolehiyo ng Lungsod ng Lipa

September 28, 2012

 

 

PERSONAL INFORMATION

 

City Address                                         :               Brgy. Malagonlong, Lipa City

Date of Birth                                         :               June 12, 1992

Place of Birth                                       :               Malagonlong, Lipa City

Civil Status                                           :               Single

Citizenship                                           :               Filipino

Height                                                    :               5’4

Weight                                                   :               92 lbs

Gender                                                   :               Female

Age                                                         :               26 years old

Religion                                                 :               Roman Catholic

Languange/Dialect                              :               English & Tagalog

 

 

 

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

 

 

 

 

 

LEIZYL JOY DIAZ

Applicant’s Signature

Education

2009-2013 college graduate at Kolehiyo ng lungsod ng lipa

Bachelor of Science in computer science

Experience

2013-2016 CSR at Teletech

Quality and training team

2016-2017 CSR at convergys

sales

2018-2019 CSR at alorica