Leslie Doll Caab

+639054250587

[email protected]

136 Diamond St.Sta. Lucia Phase V Punturin Valenzuela City, Philippines

Objective

Hotelier offering a +2 yrs experience in Hospitality providing excellent customer service. Obtained the highest social media star on the second month of employment with the highest positive comments from the guests. Proficient in handling different people and great in adapting to new environment and new colleagues.

Work Experiences

Waitress

Hilton Ras Al Khaimah Resort and Spa ( July 2017 -January 2019 )

Ras Al Khaimah, UAE

● Assigned in All-day dining in the morning, Fine-dining in the evening.
● Make sure to take guests’ order.
● Provide great service and making sure that the guests are satisfied with their experience.
● Acts as food runner
● Bussing out plates.
● Wine Serving
● Handling VIPS
● Banqueting

Pool Attendant

The Palms Hotel & Spa ( January 2016 – January 2017 )

South Beach, Miami

● Providing basic needs for guests at the pool (e.g towels)
● Helps the guests to choose what’s the best for their personal wants for food and drinks.
● Making sure that everyone is properly served and attends to their basic needs.
● Bussing out and making sure the place is clean Taking orders
● Sidelining in banqueting
● Preparing basic needs for the event Cleaning up after events
● Making sure to attend to guests needs.

Process Associate

Interglobe Technologies Philippines, Inc. ( May 2015 -November 2015 )

Taguig, Manila

● Book Reservation for passengers specifically for United Airlines
● Re accommodating passengers with canceled flights.
● Answering general inquiries
● Handling guest complains
Education

Bachelor of Science in School of Hospitality Institution

Management Major in Tourism

De La Salle College of St. Benilde ( May 2011 )

Manila, Philippines

Skills

Adaptability-

Customer Service-

Multi-tasking-

Communication-
Language

Tagalog- Fluent

English- Fluent

Spanish- Beginner

REFERENCE UPON REQUEST