LEX A. TOLEDO

Address:       629 Aguinaldo Highway, San Agustin I, City of Dasmariñas, Cavite, 4114, Philippines

Email:           [email protected]

Contact No. 0917 145 8291

SUMMARY:

• A professional with high level skills of communication, interpersonal, time management, and a team player.
• Proficient in giving high quality service to clients of all ages and socio-economic background, and have years of experience in administrative support and services.
• Professional with a thorough understanding of software and hardware operations, computer applications, administrative procedures, and data communication.
• Aiming to use my skills in the best possible way for achieving the company’s goals. Possess a BS in Electronics and Communications Engineering and MS in Management Engineering.

PROFESSIONAL EXPERIENCE:

Company: STI College Dasmariñas, STI Building, N. Guevarra Street, Zone I, City of Dasmariñas, Cavite, 4114, Philippines.

Position: Professional Instructor/Program Head/Technical Support

Inclusive Date: June 6, 2011 – May 20, 2019

Duties and Responsibilities:

     As a Professional Instructor

• Identify, choose, and implement different teaching methods for all students with various educational backgrounds.
• Organize and implement an instructional program.
• Teaches various courses in the field of:
  • Mathematics which includes Algebra, Trigonometry, Geometry, Probability and Statistics, Calculus, and Discrete Mathematics
  • Science which includes Physics, and Chemistry
  • Information Technology which includes Fundamentals of Computer Applications and Tools, Computer Networks, System Administration and Maintenance, Operating Systems such as Microsoft Windows and Red Hat Linux, Basic HTML and CSS, Basic Concepts in Artificial Intelligence, Computer Security, Logic Design and Switching, PCB Design and Layout
  • Business and Management which includes Project Management, Six Sigma, Basic Accounting, and Mathematics of Investment
• Handle courses of different bachelor’s degree program such as:
  • Information Technology
  • Computer Science
  • Business Administration
  • Accountancy
  • Hospitality Management
  • Tourism Management
  • Communication
• Involvement in educational and instructional activities.
• Monitors student performance and making intervention as necessary.
• Creates handout, grade template, and presentation using Microsoft office application such as Word, Excel, and PowerPoint.
• Encoding student grades using Oracle PeopleSoft Application system.
• Attending meetings of the course instructors and course coordinator to discuss issues affecting learning and other classroom issues.
• Prepares various deliverables; filing and submitting of reports.

     As a Program Head

• Respond to inquiries from students and parents, attend to visitors and assist other staff in the organization with their inquiries.
• Assists in enrollment procedure to ensure smooth process.
• Prepares schedule of students’ quarterly examination.
• Handles number of groups of graduating students taking up thesis subject for guidance and support for the improvement of the proposed system or study.
• Coordinates with different companies to ensure smooth deployment of OJT students and address concerns.
• Assist with the preparation of By-Laws of student organization.
• Operate a range of office machines such as photocopiers, computers, laminators, printers, and faxes.
• Write business correspondence, reports or office memoranda using word processing programs.
• Providing supplies by identifying needs within the faculty department and making request to the concerned unit.
• Participating in the recruitment, employment and orientation of new faculty; including demonstrating a commitment to the affirmative action goals of the institution.
• Evaluating faculty on a regular and continuing basis in the areas of teaching, research and service with appropriate recommendations for improvement, particularly for nontenured faculty.
• Establishing effective working relationships with the non-academic portions of the institution in order to facilitate departmental operations and to promote institution-wide policies and practices within the department.
• Providing leadership for the faculty in developing methods for assessing the effectiveness of instructional programs.
• Managing teaching loads in a fair, flexible, and productive manner.
• Organize, train, evaluate and manage subordinates.
• Maintain the personal records of faculty on matters such as contracts, wages, leaves and trainings, and other information and prepare associated management reports.
• Advertise faculty vacancies, checking and assessing applications, short listing, interviewing applicants, administering selection tests, selecting candidates, prepare reports and make recommendations to management about faculty appointments.
• Contributes to team effort by accomplishing related results as needed; organizes team building.
• Planning, leading, and organizing event to ensure smooth implementation.
• Implements policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures, and absence management.
• Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.

     As a Technical Support

• Prepares the equipment requested by the staff for use in event or in classroom such as computer units, projector, printer, laminator, photocopier, speaker, microphone, and sound system.
• Gives feedback and recommendation regarding the status of computer system, setup, hardware and software components, and network to ensure smooth operation.
• Schedules routine maintenance of IT assets to ensure its reliability.
• Redesigning computer laboratories, tables, and network cables for ergonomic purposes.
• Conducts analysis and provides alternative to existing process for the enhancement of the system.
• Providing supplies by identifying needs and coordinating with the supplier.
• Prepares request for acquisition of IT infrastructure; creating list of IT companies for bidding purposes.
• Creates inventory list of IT assets ensuring each item has label for proper identification.
• Ensures network is always available and reliable.
• Coordinates with the ISP (Internet Service Provider) for any trouble or concern.
• Ensures proper disposal of electronic waste by coordinating to the third-party company.

Company: L. I. Computer Café, Aguinaldo Highway, San Agustin I, City of Dasmariñas, Cavite, 4114, Philippines.

Position: Network and System Administrator/Technician/Operations Manager

Inclusive Date: August 8, 2005 – May 30, 2011

Duties and Responsibilities:

As a Network and System Administrator

• Install and maintain network hardware and software.
• Administer desktop computers, printers, routers, switches, firewalls, software deployment, security updates and patches.
• Maintain network facilities in individual machines, such as drivers and settings of personal computer as well as printers.
• Performs data backups and disaster recovery operations.
• Ensures operation of equipment by completing preventive maintenance requirements; maintaining equipment inventories; evaluating new equipment and techniques.
• Coordinates with third party company to ensure proper disposal of electronic waste.

     As a Technician

• Diagnose hardware and software problems. Replace defective components.
• Troubleshoot and repair or replace computer components.
• In charge of network cable setup, and crimping.
• Performs electrical troubleshooting and repair.

     As an Operations Manager

• Operates various office equipment such as computer system, printer, copier, scanner, fax machine, telephone, and laminating machine.
• Address customers complaint and take necessary action.
• Oversee the overall operation of the business and conducts research to further enhance the existing processes and systems used.
• Sets standard procedure to ensure quality of service.
• Oversee the preparation, analysis, negotiation, and review of contracts related to the purchase or sale of equipment, materials, supplies, products, or services.
• Modernize and update equipment, supplies and the like.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Conducts analysis for the continuous improvement of quality of service, productivity, and efficiency.
• Provides supplies by identifying needs; establishing policies and procedures.
• Provides communication systems by identifying needs; evaluating options; maintaining equipment.
• Plan long and short-term maintenance needs.
• Coordinates with the employee to provide marketing support.
• Analyzes reports and conducts research to achieve and overcome sales target.
• Performs hiring procedure of the employee.
• In-charge of permits and licenses application. Preparing reports for accounting purpose, and conducts inventory of supplies.

     Company: De La Salle University Medical Center (DLSUMC), Governor D. Mangubat Avenue, City of Dasmariñas, Cavite, 4114,

Philippines.

Position: On-the-Job Training

Inclusive Date: October 2004 – December 2004

Duties and Responsibilities:

• Troubleshoot problems reported by users.
• Performs various administrative and clerical works.
• Deploys computer units and other machines such as printers and networking devices to different departments.
• Configures and maintains hardware and software parts of computer units.

EDUCATIONAL BACKGROUND:

     Degree: Master of Science in Management Engineering (MS ManE)

     Institution: Adamson University, 900 San Marcelino Street, Ermita, Manila, Philippines.

     Year Attended: 2015 – 2017

     Degree: Bachelor of Science in Electronics and Communications Engineering (BS ECE)

     Institution: AMA Computer College – Cavite Campus, Langkaan I, Governor’s Drive, City of Dasmariñas, Cavite, 4114,

Philippines.

     Year Attended: 2001 – 2005

TRAINING AND SEMINARS ATTENDED:

Title: Program Head (PH) Development Platform

Hosted by: STI College Ortigas-Cainta, Ortigas Avenue Extension, Cainta, Rizal, Philippines.

Inclusive Date: May 30 – June 1, 2018

Title: Strengthening and Harmonizing OBE (Outcomes Based Education) Implementation

Hosted by: STI College Ortigas-Cainta, Ortigas Avenue Extension, Cainta, Rizal, Philippines.

Inclusive Date: April 5 – 7, 2017

Title: OBE (Outcomes Based Education) Implementation

Hosted by: STI College Ortigas-Cainta, Ortigas Avenue Extension, Cainta, Rizal, Philippines.

Inclusive Date: May 25 – 27, 2016

Title: Research Forum

Hosted by: Adamson University, 900 San Marcelino Street, Ermita, Manila, Philippines.

Inclusive Date: February 27, 2016

Title: Theory of Computation

Hosted by: STI College Shaw, 25 Shaw Boulevard, San Antonio, Pasig City, Manila, Philippines.

Inclusive Date: May 21 – 25, 2012

EXAMS PASSED/COURSE COMPLETION:

Title: Faculty Certification for Algebra and Logic Design and Switching

Venue: STI College Dasmariñas,STI Building, N. Guevarra Street, Zone I, City of Dasmariñas, Cavite, 4114, Philippines.

Title: Cisco Certified Network Associate (CCNA) 1: Networking Basics

Venue: AMA Computer College – Cavite Campus, Langkaan I, Governor’s Drive, City of Dasmariñas, Cavite, 4114, Philippines.

Title: Cisco Certified Network Associate (CCNA) 2: Routers and Routing Basics

Venue: AMA Computer College – Cavite Campus, Langkaan I, Governor’s Drive, City of Dasmariñas, Cavite, 4114, Philippines.

ACHIEVEMENT/AWARD:

Award: Faculty Best in Attendance

Venue: STI College Dasmariñas, STI Building, N. Guevarra Street, Zone I, City of Dasmariñas, Cavite, 4114, Philippines.

Date: December 2012