LOLITA Y. VALENZUELA
ADDRESS: BLK 2 LOT 34 Maligaya St., Villa Corazon Subdivision
Del Rosario Naga city 4400 Camarines Sur
Landline : 8812905
Moblle No. 0919=583=6121
Email Address: [email protected]

OBJECTIVES: To qualify for a job that suitable with my knowledge and skills
dedicated to the total satisfaction of the customers and to contribute service for the
attainment of the company’s Vision and Mission.

WORK EXPERIENCE:
ROOM ATENDANT
Metro Clark Plaza Hotel
22nd St. Josefa Subdivision, Malabanias,
Angeles City, Pampanga, Philippines
December 2,2008 up to present
Job Description
– Servicing guest rooms daily in accordance with the Hotel’s Standards and procedure
– Replacing Linens and Replenishing guest supplies
– Maintaining the cleanliness and orderliness of the area designated
– To accommodate Guest’s needs with accuracy and efficiency
– Documents and any deficiencies, including mechanical and electrical problem from guest’s rooms and report to the housekeeping supervisor
– Documents, label and submit all Lost & Found items to the Housekeeping supervisor immediately
– Reports all unusual incidents and complaints of the Guests, unauthorized entry of suspicious persons in guestroom as well as guest who are sick or in critical condition
– Assists his supervisor in conducting room check

JUNIOR DATA ENCODER
Social Security System
Concepcion, Pequena
1985 up to Present

ADMIN CLERK
Bisudeco Planters Association
Himaao, Pili, Camarines Sur
1981-1985

STUDENT ASSISTANT
University of Nueva Caceres
Hernandez Ave., Naga City, Philippines
1978-1981

SEMINARS AND TRAINING ATTENDED
HOUSEKEEPING TRAINING
BNS Hotelier Training & Management Consultancy Corporation
22nd St. Josefa Subdivision, Malabanias,
Angeles City, Pampanga, Philippines

ON THE JOB TRANNING (Chambermaid)
Metro Clark Plaza Hotel
22nd St. Josefa Subdivision, Malabanias,
Angeles City, Pampanga, Philippines

OTHER SEMINARS AND TRAINING
Micro Computer Users Training June 29, 1992 to July 3,1992
Customer Relations Program November 23 to 25, 1994
Windows Computer Training February 14, 1995
Culture Building Workshop February 27-28, 1997
Branch Operations Updates Seminar December 8, 10 and 12, 1998
Distance Learning Program October 2, 2000
Orientation on the Covenant of Service July 6, 2001
Seminar on Core Programming Skills Enhancement(SCOPE) June 20-21, 2002
Core Processing Workshop December 2-3, 2004
CPR- Health Care Provides Training October 22-23, 2007

EDUCATIONAL BACKGROUND:
Tertiary Bachelor of Science Business Administration
Major in Banking and Finance
University of Nueva Caceres, J Hernandez Ave., Naga City
1978-1985

Secondary University Of Nueva Caceres
J Hernandez Ave., Naga City
1973 -1977

Primary University Of Nueva Caceres
J Hernandez Ave., Naga City
1967-1973

SKILLS
Well Versed in English (Communication Skills), Computer Literate