Greetings! My curriculum vitae contains my educational background, work experiences and my capabilities as a worker. Trainings and seminars attended. My personal details are listed also.
Proficient in customer service. Handling complains, administrative work.
Handling guest arrivals/departures, handling cash float, credit card & foreign exchange transactions. Issuing room key to guest. Follow-up guest request and ensure that it is taken care of.
Answers caller in a professional manner answers inquiry and transfer calls to designated departments. Responsible on clerical work in the business center. Handling guest arrivals/departures. Handling cash float, credit card and foreign exchange transactions