Lorenzo Martin J. Pino-on
#1 tres de abril Village Punta Princessa Labangon, Cebu City, 6000 | +639275313312 | [email protected]/[email protected]

Objective
An experience IT professional for more than 5 years in providing technical solutions to clients for maintaining IT infrastructure for the success of the company’s IT operations.

Education
Bachelor degree | 03-31-2012 | Surigao state college of technology
·     Major: Computer Engineering

·     Related coursework: Home security intrusion alarm (Arduino Microcontroller)

Trainings
·     Major: MCSA (Microsoft Certified Solutions Associate)

·     Major: ICND1 (Interconnecting Cisco Networking Devices 1)

·     Major: AWS Sys Ops Administrator

Skills & Abilities
IT infrastructure
·     Manage and implement IT infrastructure servers, neither on-premise and cloud to make sure the companies applications services are available to all employees and clients.

·     I have collaborated to many IT Infrastructure implementation projects to various companies for server migrations and upgrades that includes Windows, Linux, VMware, Hyper V, Office 365, Azure, AWS, network routers/switch/firewalls, HP/DELL/IBM servers and storage.

Communication
·     Can speak straight English and Filipino.

Leadership
·     I have managed a small group of IT professional who are in same job description that I have and deal with other department within and outside the organization.

Experience
Cloud System Engineer | Arcanys (xrl8 ventures inc) | Sept 2018 until present
·     Implement and maintain AWS cloud server infrastructure for the clients in Europe

·     Monitor EC2 instances health checks though monitoring tools like cloudwatch, Nagios, Sumologic, OpsGenie, Grafana and other 3rd party integrated monitoring system

·     Handle service request for EC2 instances OS security patching and provisioning of Linux services like apache, nginx, other AWS cloud services in IAM, VPC, auto scaling, ELB, elasticache, S3

·     Making sure that AWS network security has been using best practices in implementation of VPC, OpenVPN, network ACL and security groups for accessing hundreds of EC2 instances on top of auto scaling, ELB (elastic load balancer) in multiple AWS accounts

·     Insuring that backup and high availability for EC2 AMI or EBS snapshot, RDS, DynamoDB is functional in case of disaster recovery

·     Create KB articles for issue resolution in the purpose of documentation and process improvements

·     Help Software Engineers for setting up their AWS resources and testing using tools like SOAPUI, postman to troubleshoot website endpoint related problem. Collaborate with Software Engineers for application implementation or upgrade deployments that involves AWS automation where developers write their code in lambda, cloudformation and elastic beanstalk

Sr. cloud engineer | accenture | may 2017 to Sept 2018
·     Serves as Microsoft Office 365 cloud engineer for all Office 365 subscribers around the globe

·     Provides technical assistance to clients who have issues with email migration from on premise exchange server 2013/2010/2007 to office 365 either its Hybrid, Cutover, Imap and Stage migration

·     Provides technical assistance for clients who have billing issues with office 365 product subscriptions

·     Help clients secure their office 365 tenancy via security and compliance feature to avoid office 365 email account hacking

·     Provide assistance to MS azure subscribers in provisioning and managing their Azure VM (Virtual Machine)

·     Provide technical advice to clients who have integrate office 365 tenancy to other 3rd party firewall or software’s for email spam security and mail flow issues

·     Provide technical assistance to clients who implements active directory federation services integrated to office 365 as an SSO (single sign on) and ADconnect (DirSync)

·     Assist clients who are having issues with SharePoint Online, One Drive and Skype for business issues

IT Security administrator | qbe insurance | may 2015 to jan 2017
·     Serves as system administrator for whole QBE north America region with US counterparts in providing security for 300+ web applications and Citrix desktop local installed applications.

·     Maintain and administer servers in Exchange 2010 and Lync 2010 before they migrate all services to Office 365 hybrid cloud services for Exchange online/SharePoint online and Skype for Business

·     Manage active directory in multi domain structure and multiple forest and administer domain controllers in multi forest structure

·     Fulfil all system administration service request including adding/removing users, application administration and maintain access levels for in-scope systems

·     Regularly track progress of open incidents/ service request assigned to security administration team and keep end-users updated with actions on their open tickets in ServiceNow

·     Document and maintain knowledge scripts to improve day to day process

network & system engineer | ng khai development corp | jul 2014 to feb 2015
·     Working with IT solutions and services to enterprise clients in different business industry from local government unit, manufacturing, BPO, Hospitals, Universities etc. in implementing Data Center from design, deployment and operations management.

·     Able to collaborate Data Center projects on the known companies for their Server infrastructure optimization and new implementations. Server administration for more than 200 servers in different OS platforms, including virtual and physical infrastructure

·     Hands on deployment for Servers in HP Proliant Gen 7/8/9, IBM System X Series and DELL PowerEdge

·     Hands on deployment for storage in HP P2000/StoreVirtual/StoreWorks/VSA, IBM Storewize V5000 and DELL powervault

·     Hands on deployment for Cisco and HP networking devices

·     Hands on deployment for Windows Server 2003/2008/2012 and its services, Oracle Linux, Red Hat, CentOS, Suse, Ubuntu

·     Hands on management in cloud infrastructure for Office 365 a bundle product of cloud services for Exchange, SharePoint and Lync

·     Email server administration in Exchange server 2010/2013

·     In charge of the Ng Khai internal server infrastructure administration

·     Hypervisor implementation for VMware VSphere 5.5 and Hyper-V

·     VM backup using Veeam backup and replication in VMware and Hyper-V infrastructure

·     Server virtualize environment management using Microsoft System Center 2012

·     Firewall installation and management for WatchGuard, DELL Sonic Wall

·     Troubleshoot server issues for enterprise clients

·     Implement new Data Centers for the clients

·     Technical support for Sovran Corporation. A call center sister company of Ng Khai Development Corporation

System integrator | BP solutions services corp | april 2013 to june 2014
·     Server Administration for Windows and Linux server infrastructure

·     Maintain server health and responsible for user concerns technical issues

·     Conduct meetings for infrastructure improvement with the company managers

·     Deploy networking devices in Cisco and HP

·     Firewall management for untangle and ISA server

·     Email server administration for exchange 2003 and other email hosting domains in Go Daddy and Media Temple

·     Database administration for company’s applications like SAP, Fiesta, Accounting system etc