Ma Magdalena Castro Business Development Executive

United Arab Emirates
Customer ServiceSales

604 Mousa Bldg. King Faisal Al Qassimia

Sharjah, United Arab Emirates

Email address: [email protected] Mobile No.: 056 5029115


JULY 2016                           Dubai, United Arab Emirates

Business Development Executive


§  Identifies potential customers from the preferred area/segments for the bank to source Credit Cards applications.

§  Sells credit cards, personal loan and payroll account opening to the specified target segments and meet sales targets.

§  Ensures that prospects are communicated clearly about the bank charges/ terms and conditions

§  Ensures that the Sales process prescribed by the bank is fully adhered to.

§  Verifies that potential customers satisfy all criteria required of a desired customer profile as outlined by the bank.

§  Contacts potential customers and convince them about the benefits of the bank’s product.

§  Maintains good customer relations (courtesy calls etc.) to enhance the customer service image of the bank.



SEPT 2009 –                                      MANULIFE CHINABANK LIFE ASSURANCE CORPORATION

JUNE 2012                         24F LKG Tower Ayala Avenue Makati City

Financial Sales Associate
§   Responsible for providing life insurance and wealth management solutions to Chinabank clients.

§  Work closely with branch sales and service teams to provide innovative product solutions to address client’s protection, long term savings and investments needs.

§  Strengthen the long-term relationships with clients by providing excellent customer service.


ü  Qualified in the Foreign Trip Incentives in South Korea.

ü  One of the Top Financial Sales Associates in 2011.









OCTOBER 2008                17B Strata 2000 Bldg., F. Ortigas Jr. Rd. Ortigas Ctr., Pasig City

Medical Information Associate
§  Arranging appointments with doctors, pharmacists, and hospital medical teams, which may include pre-arranged appointments.

§  Making presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector.

§  Working with team managers to plan how to approach contacts and creating effective business plans for making sales in particular area.


MARCH 2006 –                 PHILIPPINE AXA LIFE

FEBRARY 2008                 G/F Philippine AXA Life Ctr., Sen. Gil Puyat Ave. Cor. Tindalo St., Makati City

Financial Executive
§   Bank assurance of Metrobank.

§   Assist Metrobank clients on their investments.

§   Going to clients, offering them good investments, insurance they need.

§   Financial advisor of Metrobank clients.

§   Assist clients on their complaints and requests.

§   Handles frontline and telephone dealings with clients for inquiries and services.



MARCH 2004 –                 STANDARD CHARTERED BANK

DECEMBER 2005             STRATA 10 F. Ortigas Jr. Road, Pasig, Metro Manila

§   Offering credit cards thru phone

§   Assisting cardholders in their complaints and requests about credit cards.

§   Handling inquiries and services to the card holders



1997 – 2003                         PHILIPPINE SCHOOL OF BUSINESS ADMINISTRATION

Aurora Boulevard, Quezon City Philippines Bachelor of Science in Business Administration

Major in Management





§   Fluent in English and Filipino

§   Proficient with software such as MS Word, MS Excel, MS PowerPoint

§   Other skills include typing

§   Excellent in marketing and sales.



Age                        :               36

Birth Date            :               January 29, 1980

Birthplace            :               Manila

Marital Status    :               Married

Visa Status          :               Visit Visa

Passport No.      :               EC7934558




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