Ma. Misa-o T. Valera
Ph.4-B Pkg.5 Blk.40 Lot 4 Bagong Silang Caloocan City
Cell No. 09308923528/09179590531
E-mail Address: [email protected]/[email protected]

OBJECTIVES
To perform at my best in the field that I have chosen, seeking continues improvement to enhance and share skills that I have.

EDUCATIONAL ATTAINMENT

TERTIARY: University of Caloocan City
Lot 8 Congressional Village,
Congressional Ave.,
Ext. Brgy 173 Caloocan City
Course: Bachelor of Science in Tourism
June 2015 – April 2019

SECONDARY: Bagong Silang High School
Ph.3 Bagong Silang Caloocan City
June 2011 – March 2015

PRIMARY: Sto. Niño Elementary School
Ph.1 Bagong Silang Caloocan City
June 2005 – April 2011
PERSONAL DATA
Nickname: Mia
Birth Place: Quezon City
Birthday: December 5, 1998
Citizenship: Filipino
Height: 5’3
Weight: 49kls.

RELEVANT SKILLS

Fidelio Opera System

Amadeus Proficiency

Computer literate

Effective time management

Ability to work in a busy environment

Ability to interact briefly and effectively with a pleasant manner

Remain calm in worst situations

Courteous and polite behavior with guests or customer

EXPERIENCE
Mar. 6-7, 2018 – “Actual Shipboard Training”
48 hours (2 days) Apprenticeship-by-Experience APEX Program
Onboard M/V ST. Augustine of Hippo – Oceanlink Institue, Inc.

April 12 – May 31, 2018 – “Reservation Officer Trainee”
300 hours On-the-Job Training (OJT) – KIN TRAVEL & TOURS

Nov. 12, 2018 – Dec. 24, 2018 – “F&B Department Trainee (22Prime)”
300 hours On-the-Job Training (OJT) – DISCOVERY SUITES

TRAINING AND SEMINARS ATTENDED
February 2, 2016
9th Annual DTHIM Convention
(“Innovation in Tourism and Hospitality Industry towards ASEAN Integration”’)
March 15, 2016
Social Arts (Grooming and Etiquette Workshop Seminar)
(“Enhancing Your Professional Image”)
September 20, 2016
Front Office with Property Management System
(Astoria Culinary & Hospitality Institute)
June 15, 2017
10th Annual DTHIM Convention
(“Exploring Entrepreneurial Opportunities in Tourism and Hospitality”)
March 16, 2018
11th Annual DTHIM Convention
(“Sustainable Tourism Development in the Philippines: Challenges and Opportunities”)
October 4, 2018
Cabin Crew Training
World Aviation Partners and Training Center Inc.
January 25, 2019
12th Annual DTHIM Convention
(“World Opportunities, Map of your Future”)
NATIONAL CERTIFICATES
September 20, 2016 – September 20, 2021
“Front Office Services NCII”
Technical Education and Skills Development Authority (TESDA)
April 24, 2017 – April 23, 2022
“Food and Beverage Services NCII”
Technical Education and Skills Development Authority (TESDA)
June 27, 2018 – June 26, 2023
“Events Management Services NCIII”
Technical Education and Skills Development Authority (TESDA)
REFERENCES
Elizabeth Kilakiga
Pawnshop Appraiser
Ablaza Pawnshop
09052116996
Resty S. Tubongbanua
VIP Server/Head Dispatcher
Solaire Resort & Casino
09755335102
Nelidiza R. Arceta
College Professor (DTHIM)
University of Caloocan City
09987906862

“I hereby assure on my honor that all the data stated in my resume is true, and I did not leave out any important facts.”

Ma. Misa-o T. Valera
APPLICANT