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Ma. Nikka Acuña Alilio Technical Support

Philippines
Attention to DetailCommunication skillFLEXIBLE

Ma. Nikka Acuña Alilio

#130 Brgy. Upli, Alfonso, Cavite

Mobile Number +639167119147

E-mail: [email protected]

OBJECTIVE: To obtain a position that enables me to develop my skills, increase my practical experience, fulfill my personal ambitions and expand my knowledge in the world of business.

EDUCATION

TERTIARY    :     De La Salle University Dasmariñas BSBA Major in Business

Operations Management

City of Dasmariñas, Cavite 4115

2011 – 2015

WORK EXPERIENCE:

April 2011 – May 2011     :

Residence Inn

Sales Lady

Tagaytay City

June 23 – October 15, 2014     :

500 Hours OJT

ISHIP Logipack, Inc.

Bldg. 1 & 2, 123-125 Technology Avenue,

Phase 4, Laguna Technopark, Biñan, 4024 Laguna

August 03, 2015 –        :

Basic Operations Training

 

February 29, 2016       :

Assistant General Manager

KFC Philippines

May 2016 – Present         :

Customer Service Associate

Chat support

Accenture Inc.

SEMINARS AND TRAININGS ATTENDED:

July 25, 2011: Changing, Uniting, Training and Orienting Young Aspiring Leaders

Hotel Rafael, De La Salle University – Dasmariñas

August 15, 2011: Appreciating Operations Management Seminar

Island Cove Hotel and Leisure Park at Kawit Cavite

August 17, 2012: Current Trend in Business Management

Traders Hotel, Manila

March 11, 2013: Positive Attitudes as A Foundation: The Basic

De La Salle University – Dasmariñas

March 13, 2013: Personality

De La Salle University – Dasmariñas

September 28, 2013: TRANSCEND: “Integrating Six Sigma for a Highly Competitive Operations”

Severino De Las Alas Hall – Alumni Auditorium De La Salle University – Dasmariñas

January 15, 2014: Microsoft Excel: The Basic and Beyond

De La Salle University – Dasmariñas

September 23, 2014: Global City: Singapore

Management Development Institute of Singapore

March 04, 2015: Skill Enhancement Seminar: Integrating Skills in Management Towards Success

Severino Delas Alas Hall, Alumni Building De La Salle University – Dasmariñas

CERTIFICATIONS:

October 21, 2014: Test of English for International Communication

De La Salle University – Dasmariñas

October 30 and November 3, 2014: SAP Business One

De La Salle University – Dasmariñas

March 31, April 6-7, 2015: Communication in the Workplace (COMWORK)

De La Salle University – Dasmariñas

CHARACTER REFERENCES:

Ms. Melissa Pilones:     Team Lead

Project Google

Accenture Inc.

Mr. Jaypee Canozo:     Collection Support Analyst

Accenture Inc.

Education

June 2011 - April 2015 Business Operations Management at De La Salle University - Dasmarinas

Experience

August 2016 - February 2017 Assistant General Manager at KFC Phils.