Education

2012/2014 Certificate Course in Computer application at The Institute of Management, Kenya.

Experience

2015/2017 Barista Maestro at Costa Coffee

To lead shift when assigned by the store manager ,taking responsibility for delivering brand standards.
Cash management.
Opening and closing the store/preparing for the shift to brand standard.
Ordering consumables/food.
Monitoring/delivering service to brand standard.
Providing customers with prompt service,quality beverages and food products in a friendly,fast paced and upbeat environment.
Delivering a high level of customer service and interaction.
Health & Safety/Food Safety checks.
Report and record any lost and found item.

2017/2019 Kitchen staff at Cheesecake Factory

Prepare the kitchen for opening including pre-preparing food for the lunchtime period.
Performing temperature checks on all refrigerators and freezer.
Maintaining a clean and tidy kitchen
Replenishing stock when necessary and notifying your manager if stock levels become low.
Assist the kitchen supervisor in the End of Day procedure, ensuring the kitchen is left spotlessly clean.

2019/2020 Head Barista /General cook at Poke kafe

•Replenishing stock when necessary and notifying your manager if stock levels become low.
•Health & Safety/Food Safety checks.
•Performing temperature checks on all refrigerators and freezer.
• Delivering a high level of customer service and interaction
•welcomes all customers entering the store with a smile.
•Taking responsibility for delivering brand standards.