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marby calinao eledio Advanced tech support

Philippines

MARBY C. ELEDIO
Lakeview Homes, Brgy. Putatan, Muntinlupa
Mobile Number: +63-9093491437
Email: [email protected]

OBJECTIVE
Work for a company that allows developing my skills acquired during my training education and work experience with the intention of contributing to the development and growth through my cooperation and hard work.
KEY SKILLS
• Efficient Typing Skills
Accurately type faster for a productive workplace.

• Strong Software Competency Skills
Have good software competency skills with the use of office productivity programs including Microsoft Word, Microsoft Excel, and other programs in the Microsoft Office suite.

• Organizational and Time Management Skills
Making and managing appointments for administrative professionals. Managing bookings at office, and organizing the appointments. Making and maintaining appointments that demonstrate effective time management skills.

• Well-Developed Filing Skills
Filing physical or electronic documents to be easily and quickly find. An administrative professional’s filing skills will help the person perform the duties of any role.

• Excellent Interpersonal Skills
Dealing with employees from almost every department of a company through being transferable to other roles that includes:
Speaking and listening skills
Ability to work as part of a team
Negotiation skills
Conflict resolution skills
Problem-solving skills
Ability to make decisions about the best courses of action

PROFESSIONAL EXPERIENCE

Clerical Assistant
Chaplain’s Office
Filamer Christian University
Roxas City, Capiz Philippines
(2009-2013)

Duties and Responsibilities

• Answer phones and greet clients warmly.
• Assist in filing duties.
• Perform basic bookkeeping duties.
• Compile financial records.
• Reroute calls to appropriate people.
• Answer inquiries about office schedules and functions.
• Help organize office activities.
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
• Retrieve files for personnel.
• Take and deliver messages/letters.
• Sort and distribute incoming mail.
• Count or measure mail.
• Handle travel arrangements and expense reports for Supervisor.
• Schedule meetings and conference rooms.
• Post work schedules.
• Perform data entry.
• Restock supply closet with printing paper, ink, pens, paper clips, staplers, files and folders, and correction fluid.
• Training and Learning

Secretary/Cashier
Mandalagan Commodities, Inc.
Roxas City, Capiz Philippines
(2013-2018)

Duties and Responsibilities

• Dispense correct change.
• Take money in the form of cash, credit card, or check.
• Validate checks.
• Issue receipts, refunds, and credits.
• Balancing treasury accounts and branch assets including cash, expenses, and checks.
• Checking Salesman’s Remittances
• Resolve amount discrepancies.
• In charge of all employees records, regularization, resignation.
• Process returns and check
• Issuing checks for bills payments
• In charge of bank transactions
• Keeping vehicle records
• Processing employees benefits
• Payroll in charge
• Processing branch permits and documents
• Answering calls, taking messages and handling correspondence
• Mintaining diaries and arranging appointments
• Typing, preparing and collating reports
• Filing
• Organising and servicing meetings (producing agendas and taking minutes)
• Managing databases
• Prioritising workloads
• Implementing new procedures and administrative systems
• Liaising with relevant organizations and clients
• Coordinating mail-shots and similar publicity tasks
• Logging or processing bills or expenses

Advanced Technical Support/Customer Service Rep
Concentrix
Muntinlupa, Philippines
(2018-present)

SEMINARS / TRAININGS ATTENDED

Seminar on Work Ethics
Filamer Christian University
Roxas City Capiz Philippines
November 26, 2011
Telephone Etiquette/Customer Service
Filamer Christian University
Roxas City Capiz Philippines
July 23, 2011
Business Management Association of the Philippines (BMAP)
6TH Regional Conference
IloIlo Grand Hotel, IloIlo City Philippines
September 21, 2012
Seminar on Comprehensive Agrarian Reform
Filamer Christian University
Roxas City Capiz Philippines
February 06, 2012
Department of Trade and Industry
Seminar on Developing the Entrepreneurial Mindset
Filamer Christian University
Roxas City Capiz Philippines
September 17, 2012

ORGANIZATIONS
Work Study Program Organization
Junior Entrepreneurs Association

EDUCATIONAL BACKGROUND
BS BUSINESS ADMINISTRATION MAJOR IN MARKETING MANAGEMENT
Filamer Christian University (FCU)
2009-2013

PERSONAL DATA
Age : 27 years old
Date of Birth : June 18, 1992
Place of Birth : Panay, Capiz, Philippines

Education

JUNE 2009-MARCH 2013 BS in Business Administration at FILAMER CHRISTIAN UNIVERSITY

Experience

May 2014-June 2018 Admin Secretary/Treasury at Mandalagan Commodities Inc.
June 2009-March 2013 Chaplain Assistant at Filamer Christian University
September 2018-present Advance Tech Support at Concentrix Philippines