Marelie Alipin Capocong Business Administration - Financial Management

Food and Beverage NCII and Housekeeping NCII

I am seeking employment in a company where I can use my knowledge and skills to help the company meet and surpass its goals. Also, I want to excel in this field with hard work, perseverance and dedication. Lastly, I want to be part of the success in an environment of growth and excellence.


June 2011 – March 2015 Bachelor of Science in Business Administration Major in Financial Management at University of Cebu – Banilad Campus
September 10, 2018 Food and Beverage NCII at Macs Expertise Training and Assessment Center, Incorporated (METACI)
January 2014 Housekeeping NCII at Macs Expertise Training and Assessment Center, Incorporated (METACI)


April 30. 2018 - up to present Accounting Assistant at PAG-IBIG Fund (under DBPSC Agency)

• Maintain and update general ledger
• Controlling credit and ensuring debtors pay on time
• Reconciliation of payments
• Posting loan payments to various borrowers
• Ensuring all payments amounts and records are accurate
• Allocate undistributed collections

June 4, 2015 – April 22, 2018 Reservations/Telephone Operator/Business Center Attendant at Mandarin Plaza Hotel

• Processes reservations from the sales office, other hotel departments, and travel agents, as well as cancellations and modifications
• Verifying customer information and payment options
• Answer inquiries regarding hotel services and registration by email, telephone, fax and in person providing information about services available in the community and responding to guest complaints
• Attended to guest needs such as shuttle service, city tours and other special requests
• Sending guests a confirmation note or email and assigning rooms to guests..
• Helps develop room revenue and occupancy forecasts.
• Understands the hotel’s policy on guaranteed reservations and no-shows.
• Do the Statement of Account for the guest.