I am seeking employment in a company where I can use my knowledge and skills to help the company meet and surpass its goals. Also, I want to excel in this field with hard work, perseverance and dedication. Lastly, I want to be part of the success in an environment of growth and excellence.
• Maintain and update general ledger
• Controlling credit and ensuring debtors pay on time
• Reconciliation of payments
• Posting loan payments to various borrowers
• Ensuring all payments amounts and records are accurate
• Allocate undistributed collections
• Processes reservations from the sales office, other hotel departments, and travel agents, as well as cancellations and modifications
• Verifying customer information and payment options
• Answer inquiries regarding hotel services and registration by email, telephone, fax and in person providing information about services available in the community and responding to guest complaints
• Attended to guest needs such as shuttle service, city tours and other special requests
• Sending guests a confirmation note or email and assigning rooms to guests..
• Helps develop room revenue and occupancy forecasts.
• Understands the hotel’s policy on guaranteed reservations and no-shows.
• Do the Statement of Account for the guest.