Education

2007-2011 Bachelors of Science in Tourism at Lyceum of the Philippines University

Experience

April 23, 2018 up to present Data Management Admin at Better Homes LLC

Main Duties & Responsibilities

❖ Organize and coordinate photoshoots
❖ Ensuring the signages are well-managed
❖ Frequent updates to the Marketing Manager and the department
❖ Monitoring the petty cash of the team
❖ Uploading the images of the properties that have been scheduled for photo shoot and upload similar images if photo shoot is not possible
❖ Ensuring quality of property images are maintained in the system
❖ Monitoring and optimizing the database

October 23, 2016 - April 22, 2018 Receptionist at Better Homes LLC

Main Duties & Responsibilities

❖ Serve visitors by greeting, welcoming, directing and announcing them appropriately ❖ Answer, screen and forward any incoming phone calls while providing basic information when needed
❖ Receive and sort daily mail/deliveries/couriers
❖ Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
❖ Update appointment calendars and schedule meetings/appointments
❖ Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

February 07, 2013 - October 18, 2016 Customer Service at Dreamdays Tourism LLC

Main Duties & Responsibilities

❖ Communicate clearly and effectively with customers.
❖ Answer participant questions, as well as question participants to obtain full understanding of what information is being requested. Book transportation and tour reservations, using computer or telephone.
❖ Knowledge of products.
❖ Provide quality customer service on every call.
❖ Promote good listening skills. ❖ Organize and prioritizes duties.

October 25, 2008 - June 25, 2012 Reservation Officer at SJ Travel and Tours Int'l Co

Main Duties & Responsibilities

❖ Collect payment for transportation and accommodations from customer.
❖ Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
❖ Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour’s costs.
❖ Book transportation and hotel reservations, using computer terminal or telephone.
❖ Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
❖ Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
❖ Print or request transportation carrier tickets, using computer printer system or system link to travel carrier

November 11, 2010 - May 09, 2011 F&B Trainee at The American Club Singapore

Main Duties & Responsibilities

❖ Ensures all operating standards comply with company policies.
❖ Monitors and analyzes menus and products of competitive restaurants.
❖ Ensures that the restaurant and kitchen are prepared for service.
❖ Inspects the physical condition of furniture and decorations.
❖ Ensures the tidiness & cleanliness of the F&B staff.
❖ Provides good morale in the section.
❖ Ensures the general upkeep of the stations and the maintenance of its accessory equipment during assigned shift.
❖ To be familiar with F&B environment and apply to company standards.
❖ Performs other duties as assigned by the F&B Manager / Director.