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Maria Eloisa Alejandro Team leader- Contact Center

Manila, Philippines
Customer ServiceProject ManagementTeam and Operations Management

I have been working in the call center industry for almost 16 years.
Infonxx- Directory Assistance Representative from 2003 to 2009

JP Morgan Chase- Retail Fraud Specialist from 2009 to 2013

JP Morgan Chase- Team Leader handling Retail Fraud specialists from 2013 up to present

Education

June 1998 to March 2012 AB Communications Major in Communication Management at Assumption College

Graduated Cum Laude