Maria Terrisa V. Parac Customer Service Executive / Cashier

Saskatoon, Canada


Dubai, United Arab Emirates | C: +971528656437 | [email protected]


To obtain a responsible position that will be beneficial to me professionally and to the company.


  • Highly skilled in providing prompt and friendly customer service.
  • In-depth knowledge of operating cash register and maintaining cash drawer
  • Well versed in performing monetary transactions such as giving and receiving change
  • Able to maintain clean, neat and correctly stocked check stand and safe and secure work area
  • Knowledge of gift cards, travelers checks, food stamps, cash, checks, processing coupons, and refunds
  • Proven record of processing exact and efficient sale and return transactions
  • Able to maintain knowledge of current product location
  • Dedicated and meticulous—high level of accuracy and attention to detail
  • Computer: Skilled in MS Word, Excel and Outlook
  • Able to answer telephone and perform light housekeeping tasks
  • Demonstrated ability to balance all transactions run through assigned register, including layaway payments, checks, register receipts, currency,and credit card.

Work Experience:

Cashier/Finance Department  – Nov 2014 to Current

FAKIH IVF Fertility Clinic LLC – Dubai, UAE

  • Greet and welcome the patients.
  • Billing (Meditex) – General, Insurance and VIP
  • Answering phone calls
  • Auditing
  • Checking the Insurance forms
  • Preparing the surgery confirmation payment
  • Preparing the refunds for all the cancelled packages
  • Monthly checking for all the pending payments
  • Monthly checking for all the rejections from insurance
  • Promoting the packages
  • Day closing Report

Customer Service Executive/Billing  – Oct 2012 to Oct 2014

DM Healthcare-Aster Medical Center – Karama, Dubai, UAE

  • Greet and welcome the patients
  • Billing, General and Insurance
  • Answering phone calls
  • Out Patient Registration
  • Giving appointments
  • Taking approvals
  • Checking eligibility and verification for patient under Insurance
  • Preparing the daily collections for all the doctor’s
  • Preparing the schedules of the doctor’s and staffs
  • Monthly monitoring of all the rejections from the insurance
  • Promoting the packages
  • Day closing report

Receptionist  – Nov 2011 to Apr 2012

(MSM) MegaServ Manpower & Gen Services Corp. – Real Bank (Main Office) – Quezon City, Philippines

  • Greet and welcome the customers
  • Receiving  the incoming and outgoing calls
  • Receiving the direct and relay telephone and fax messages
  • Maintain the general filling system and file all correspondence
  • Provide word – processing and secretarial support
  • Pick up and deliver the mail

Cashier (ATM) – Apr 2011 to Sep 2011

G4S Cash Solution Phil Inc. (BPI) Bank of the Philippines Islands – Pasig City, Philippines

  • Packing of cash into ATM cassettes to all branches
  • For count back of cash from returned ATM Cassettes

Private Assistant  – Jul 2009 to Jun 2010

National Housing Authority (NHA) Estate Management Department – Caloocan City, Philippines

  • Meeting and greetings visitors at all levels of seniority
  • Screening phone calls, enquiries and requests
  • Dealing with incoming emails, faxes and post
  • Organizing and maintaining diaries and making appointments
  • Devising and maintaining office systems, including data management and filling

School Registrar – March 2010 to March 2011

Manchester United School – Novaliches Quezon City, Philippines

  • Manage and monitor the student’s enrollment process
  • Assist with the management of events and functions
  • Supervise front office reception / administrative staff


  • Medical Terminology Program, December 2013

DMH, Learning & Development Centre, Business Bay, Dubai

  • Service Excellence Training Program, December 2012

DMH, Learning & Development Centre, Business Bay, Dubai

  • Shine & Sparkle Professional Grooming Program, December 2012

DMH, Learning & Development Centre, Business Bay, Dubai

  • Telephone Etiquette Training Program, October 2012

CHQ Boardroom, Business Bay, Dubai

  • Nonverbal Learning Disabilities & Executive Function: Effective Assessment & Teaching Strategies, September 2009

Ateneo De Manila University, Philippines

  • Personality Enhancement towards Human Resources & Communication Arts Development, January 2008

University of Caloocan City, Philippines

  • Cultivation of Values Promoting Leadership & Good Governance, March 2007

University of Caloocan City, Philippines

  • Essentials of Guidance & Counseling in Developing Social Competence, March 2007

University of Caloocan City, Philippines


  • Bachelor of Science, Psychology  – 2010

University of Caloocan City, Philippines

  •  High School Diploma – 2006

Tala High School, Philippines


  • English (Fluent)
  • Filipino/Tagalog (Native Language)


  • Ms. Lady Templo

Medical Claim Processor

Mednet Insurance Company

Mobile #: +971507294698

  • Mr. Arun Malikkandy

Unit In-Charge Pharmacist

DM Healthcare (Medicom 8)

Mobile #: +971527403458