Education

October 2005 Bachelor Science of Nursing at Philippine College of Science and Health

3rd year college of Bachelor Science of Nursing

1998-1999 High School at Mountaintop Christian Academy

Experience

January 2017- present Process Associate, Inbound Customer Service, Telesales Representative at Byte Success Marketing llc

Handled various outbound telephone offers specific on medical supplies inclusive to qualified insurance provider in the U.S such as AJT Diabetic Incorporated, Pillpack, AJT Cpap Supplies and AJT diabetic supplies.

November 2018 - present Process Associate at Choice Health

Provide customer Service for Medicaid member in the U.S. Provide basic information about different medicare insurance options.

February 2014- October 2015 Process Associate at Thoughtfocus Technologies

Back-office and key processes tasks for credit verification essential to completion of customer’s mortgages, student loans, auto loans, line of credits, as well as secured or unsecured loans, life insurances, and auto insurance applications.

August 2010- January 2014 Telesales Representative at Sykes Asia Inc.

Represented outbound postpaid acquisition accounts for Optus, Mobile Plans August 17, 2010- March 27, 2012
Cross Train to USCS upsell cross sell Optus prepaid- 6 months consecutive number 1 top agent for “Retention” account. March 27,2012- October 28, 2012
Cross Train to Sirius XM Collection, We basically collect payments from the consumer.; we also offer upsells or upgrade to their subscription. October 28, 2012- November 25, 2014
Represented inbound credit card customer service account for Citibank (US) November 28, 2014 – March 15, 2014
Meet/exceed weekly & monthly sales objectives.
4 Years of Sales & Customer Service Experience