GENIEVIVE G. MACARANAS

Address: Villa 71 Al Eez Compound,

Madinat Khalifa North Doha, Qatar

Contact Number: 66286252

Email Address: [email protected]

CAREER OBJECTIVE:

To obtain a position in a reputable institution wherein my skills and professional experience can be utilized towards

professional growth and development of the company and myself.

PERSONAL DATA
Age: 24 years old

Height: 5’5 ft.

Weight: 117lbs.

EDUCATIONAL ATTAINMENT

BACHELOR OF SCIENCE IN TOURISM MANAGEMENT
University of Luzon

College of HRM – Tourism

Dagupan City

November 2014

TRAININGS AND SEMINARS ATTENDED

INTERNSHIP

•       International Internship Training: ZEAVOLA, THAILAND (A Member of Small Luxury Hotel in the World)

January 24, 2014 – July 16, 2014

Ms. SupattraPetnikom

Human Resource Manager ZEAVOLA

•       Tour Guiding  and Customer Service Orientation Event Management

March 13, 2012 Auditorium City of Alaminos, Pangasinan

•       Principles & Steps of Hazard Analysis and Critical Control Point (HACCP)

September 3, 2010 Baguio Country Club Wafson Room

CURRENT WORK
v  Receptionistat the Pearl Dermatology and Laser Centre
–     Villa 420, Al Waab St., Soudan North, Doha, Qatar

February 2017- Present

·         My main task of Work consists:

–          Answering telephone calls, e-mails, and dealing with face to face enquiries

–          Explaining the practice procedures to new patients and Dealing with all requests in an efficient manner.

–          Opening post and forwarding it onto the relevant parties.

–          In charge with the doctor’s diary.

–          Writing letters and correspondence on behalf of the medical staff.

–          Scheduling appointments for patients.

–          Screening enquiries for the doctors and nurses

–          Making sure that the appointment system runs smoothly

–          Checking patients in and out and handling paper works.

–          Accurately collecting information and personal details about patients.

–          Arranging prescriptions for patients and handling billings.

–          Organizing meeting between the practices staff and senior managers.

–          File keeping and registering new patients.

Working Experience

v  Receptionist at Ortigas & Company Limited Partnership
– (Capitol Commons Information Center)

Capitol Commons Information Center Meralco Avenue Ortigas Center Pasig City, Pasig

July 2016 – December 2016

v  Front Office Associate at Meranti Hotel
– 82 Scout Castor, Quezon City

June 2015 – April 2016

v  Marketing Assistant at Howden Insurance & Reinsurance Brokers (Phil.), Inc.

– 23F Philippine Axa Life Centre, Sen.

Januay 2015 – April 2016