Mobile: 055-416-5531 [email protected]
Mariel Dela Cruz Sison
A hospitable and team player who execute a high standard of customer service.
Making sure that every guest/customer is served by having polite and
professional attitude.
Seeking a position that has a dedication to customer service, innovation and
growth. I am hopeful that after reviewing my qualifications, you will consider
me as a potential match for a position with your company.
WORKING EXPERIENCE
Position: Waitress
Company: Golden Sheep Restaurant LLC.
Date: July 2015 – January 2018
Position: Crew/OJT
Company: Pizza Hut Philippines
Date: January 2015 – March 2015
 Assist and greet whoever enters the restaurant
 Take customer orders and deliver food and beverages
 Make and present menu recommendations
 Provide detailed information of the menu when asked by customer (use for potential food
allergies or customer’s food preference)
 Lift heavy trays filled with glassware/food
 Arrange table settings and maintain a tidy dining area
 Carry dirty plates, glasses and silverware to kitchen for cleaning
 Execute excellent service and ensure customer satisfaction
Position: Sales Clerk
Company: SM Supermall Philippine
Date: May 2018 – January 2019
 Obtains or receives merchandise, totals bill, accepts payment, and makes change for customers in retail
store such as tobacco shop, drug store, candy store, or liquor store: stocks, shelves, counters, or tables
with merchandise.
 Sets up advertising displays or arranges merchandise on counters or tables to promote sales.
 Stamps, marks, or tags price on merchandise.
 Obtains merchandise requested by customer or receives merchandise selected by customer.
 Answers customer’s questions concerning location, price, and use of merchandise.
 Totals price and tax on merchandise purchased by customer, using paper and pencil, cash register or
calculator, to determine bill.
 Accepts payment and makes change.
 Wraps or bags merchandise for customers.
 Cleans shelves, counters, or tables.
 Removes and records amount of cash in register at end of shift.
Mobile: 055-416-5531 [email protected]
 May calculate sales discount to determine price.
 May keep record of sales, prepare inventory of stock, or order merchandise.
 May be designated according to product sold or type of store.
EDUCATIONAL ATTAINMENT
 Course: Hotel Restaurant Services
Institution: ATEC TECHNOLOGICAL PHILIPPINES – Philippines
Date: 2013 – 2015
SKILLS
 Customer Service
 Communication Skills
 Computer Applications
 MS Office – Excel, Words and Power Point
 Team Player
 Can work under pressure
 Can work under minimum supervision
 Bartending, Food and Beverage Service
SEMINARS ATTENDED
 “Personality Development” March 13, 2015
 “On Being a Professional Hotelier” January 16, 2015
 “The Power of Positive Attitude” October 9, 2014
PERSONAL DATA
Date of Birth : November 26, 1994
Place of Birth : Philippines
Religion : : Christian
Nationality : Filipino
Civil Status : Single
Visa : Visit Visa
***Character Reference available upon request
I hereby certify that the above information is true and correct to the best of my knowledge and belief