Customer service acumenDetail-orientedGood Communication SkillsOrganized Housekeeper

Marigold Xenia A. Patoc
San Gabriel Homes Subdivision,

Polomolok, South Cotabato, Philippines

Contact #: +639079542922

Email: [email protected]


Summary :
High-energy Hotel Room Attendant focused on promoting customer satisfaction through exceptional service and maintaining outstanding hotel accommodations. Organized diligent and skilled in handling multiple cleaning and repair projects at the same time. Expert knowledge of cleaning equipment products and techniques. Focuses on completing all tasks quickly and with high quality standards in mind. Accommodates customer needs at all times.


Highlights :
• Detail-oriented
• Very professional attitude
• Customer service acumen
• Time management
• Ability to follow instructions
• Ability to work independently
• Physical mobility and staying power
• Good communication skills
• Workplace Hazardous Materials
Experience :
Front Desk Clerk

04/2016 to current

Heavens Green Inn

·         Assisted guests with check-in, answered questions and provided assistance

·         Greet all guests in a courteous and professional manner

·         Processed guest payments for room charges, and food & beverage charges

·         Delivers requested items to guest rooms


Education :
Goldenstate College of General Santos City

·         Associate in Hotel and Restaurant Management

·         Undergraduate BS Hotel and Restaurant Management



Certificates and Training
·         NC II Certificate in Housekeeping

·         On-the-job Training Certificate in Stonewood Hotel

·         On-the-job Training Certificate in Goldenstate College GenSan Catering Services

·         Certificate of Completion of Crash Course in Office Application

(Word Processing, Spreadsheets, Presentation Software)


Noemi P. Canaria

Owner, Heavens Green Inn

Polomolok, South Cotabato, Philippines






June 2013 - March 2015 Associate in Hotel and Restaurant Management at Goldenstate College of General Santos City


April 2016 - up to present Front Desk Officer at Heavens Green Inn