CAREER OBJECTIVE: To obtain a challenging position that allows me to utilize my skills and to
assist in advancing a business that offers a good employment opportunity and career growth.
WORK EXPERIENCES
June 25, 2018- January 31, 2019 Customer Service Executive
Motor Image Enterprises- Subaru (Singapore)
Duties and Responsibilities:
 Obtain and evaluate all relevant information to handle enquiries and complaints
 Register, update and record customer particulars and request into online system (Telnet
System)
 Directs technical/high importance concerns from customers to the various department
 Booking customer’s vehicle service and recall appointment
 Arrange meeting with relevant departments to resolve high importance complaints
 Keeping records of all customer communication and transaction and submit weekly and
monthly report
 In-charge of recall campaigns reporting to LTA and upkeep records of the repair status of
affected vehicle
 Organize New Owner Workshop twice a month
 Support and execute any ad hoc assignments by different departments and the
management
December 2016- March 2018 Admin Coordinator
Emirates Glass LLC (Dubai, UAE)
Duties and Responsibilities:
 Assist the Sales and Marketing team in administrative work and documentation
 Responsible for ticketing and hotel booking for Sales and Marketing personnel
 Responsible for processing the document for the reimbursement of travel and expense
of the Sales & Marketing personnel
 Prepares Monthly and Yearly Sales Forecast and update Sales Report on a daily basis
 Assist in preparation of sample request
 Updates client information
 Create letters as per request and Services Agreement/Contracts
 In-charge of ensuring Marketing materials are current and available
 Event organizing- Organized International Architectural Glass Conference 2017