Mario M. Manidlangan

Residence Cell phone +63 928-159-2532 /+93 787 248 762
Email add: [email protected]

Skype id: marion_282

PROFILE

·          Organized, hardworking, conscientious, detail-oriented years of experience in different fields for multi-task environment with reference to administrative and operation.

·          Excellent, Productive team member and leader dedicated to quality, creativity, and integrity.

·          Solid communication and interpersonal skills with individuals on all levels.

Objectives:          To impart my knowledge in managing a workgroup or operations and acquire new ideas and techniques for my personal growth and advancement.

Work Experiences:

AMS Afghanistan – November 10, 2012 to Present

Job Description and Responsibilities:

Warranty Admin Manager

·           Maintains a thorough knowledge of AMS Administration policies and Administration systems and ensures its implementation throughout the project.

·           Ensures that all paper-based and computerized system information processes are setup and maintained to provide the most efficient and effective administrative system possible.

·           Accurately records any and all customer interactions and transactions on the appropriate systems such as the Customer Relationship Management (CRM) system.  This includes, but is not limited to, the accurate record of inquiries, complaints, comments, and corrective actions.

·           Effectively report and appropriately address any customer concerns or complaints.

·           Responsible to ensure the effective execution of routine daily administration such as, but is not limited, to the processing of daily financial branch transactions via the Daily Cash Position, Liquidation Reports, Payments of Invoices, etc.

·           Ensures the on-time, accurate preparation, submission and distribution of reports as required.

·           Monitors MOFA, Visa, FRC and Work Permit Applications of staff in the relevant facility.

·           Responsible for the management of Accommodation and Transportation of visitors and/or employees while in theatre.

·           Responsible to ensure that all employees are formally in- and out-processed as required by AMS policy.  This includes, but is not limited to the processing of new hires, transfers, outgoing staff and employees travelling to/from vacation.

·           Responsible to accurately record and monitor the receipt and distribution of inventory.

·           Responsible to monitor and appropriately address/issue Local Staff ID, Material, Stationery requests.

·         Responsible to provide the Fleet Manager with Admin Support as required.

·         Liaises with the Project Management Office regarding stocks orders/issues.

·           Responsible to ensure the successful execution of an accurate LN Payroll every month which adheres to company standards, paygrades and policies.

·           Monitors the use of overtime throughout to ensure the minimization of unnecessary payroll costs.

·           Maintains and Updates the 201 personnel files and ensures the data integrity of the HRAS system.

·         Monitors transportation and employee safety for all movements in Afghanistan.  This includes ensuring that sites adhere to security protocol during transfers or movements.

·         Ensures continuous development and improvement of HRAS in order for HR to transfer towards a paperless, automated system.

·           Ensure that admin concerns are well-addressed to keep a harmonious working relationship both with the employees and immediate superiors.

·           Maintains a clean and orderly office area to promote a safe and professional working environment.

No Lemon Liberia – Dec 3, 2011- November 5, 2012 (Transfer to Afghanistan)

Job Description and Responsibilities:

Operations Manager

·         Oversees Mobile Maintenance operations.

·         Assist in organizing and monitoring services in conjunction with the General Manager; ensuring the high quality of all aspects of the service, encouraging its development, and incorporating the changing needs of service users.

·         Liaise with all the department managers at the site

·         Providing management assistance in all areas of the site’s operation.

·         Exercise authority in the absence of the General Manager.

·         Report to General Manager regarding any site problem/information.

·         End of the day meeting with the General Manager regarding updates on work progress.

Essential Functions

·         Regularly checks email for updates.

·         Ensure that all staff are well-supported and regularly supervised on an individual and group level.

·         Minimize fraud and deception ensuring that thorough and detailed communication is established with Senior Management at all times.

·         Plan and forecast with regards to future operations.

·         Report directly to the Senior Manager for any concern regarding the operations.

A-M-S (formerly NO- Lemon LTD )– Afghanistan – December 11, 2006 – April 30,2011

Job Description and Responsibilities:

Administration Manager

·         Handle Daily financial Transactions and liquidate all expenses

·         Handle attendance sheet of local employees.

·         Generate daily cash position report

·         Generate monthly local purchase monitoring sheet for parts purchases

·         Prepare Phone Card Usage Report

·         Prepare monthly local payroll report and TCNs in-country pay

·         Handle vehicle maintenance database – FASTRAX

·         Check all office supplies and submit material request forms to PMO

·         Prepare weekly report on food allowance

·         Information dissemination pertaining to memos and policies

Other tasks

·         On site support for PC and Network troubleshooting

·         Installation of Fleet Management Program application

·         Installation of Human Resource Administrative System Application

·         Specializes vehicle parts and inventory

·         In charge of issuance of parts vehicle

·         In charge on First aid and safety procedures

·         Ordering, Transferring and receiving of Parts

·         Inventory of the Equipment used in the site

Tambunting Group of Company – Philippines – November 23, 2004 – July 20,2005

Job Description and Responsibilities:

Trainee Appraiser Auditor

·         Handle Daily financial Transactions and liquidate all expenses

·         Checked the jewelry base on what are listed in the log book

·         Decision making for smooth operation

·         Prepare Daily and Weekly report.

·         Inventory of jewelry  in Weekly basis.

Pilipinas Makro Inc. – Philippines – March 17, 1999 – January 09, 2000

Job Description and Responsibilities:

Customer Service Personnel / Canvasser

·         Responsible for product reservations.

·         Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.

·         Serves as liaison between the customer and various departments.

·         Solicits sales of new or additional services.

·         Operates office equipment inclusive of air to ground radio, computers and terminals as necessary.

·         Provides pricing and delivery information, processes orders, and prepares cash reports.

·         Sets up new accounts, maintains records, prepares reports and performs work processing assignments and related clerical duties.

·         Knowledgeable of customer service inclusive of product reservations and other information that provides valuable service to our customers.

Seminars and Trainings /Awards:

·         Refresher Course Training Program for Admin Manager – No Lemon LTD

May 10 –June 03 2008

·         First Aid Training- No Lemon LTD

December 11,2008

·         Over All Employee of the Month – No Lemon LTD

February 2009

·         Regional of the Month- No Lemon LTD

March 2009

Interpersonal Skills

·         Customer and result oriented.

·         Has a high sense of motivation, analytical mind, entrepreneurial spirit and skills and initiative aptitude towards work.

·         Self-starter who can work independently and handle multiple priorities and deadline.

·         Multi-skilled and able to work with minimum amount of supervision.

·         Quick learner who can rapidly master all aspect of job with limited training.

·         Knowledge in Windows 98, Microsoft office, OUTLOOK

·         Knowledge in Basic Networking and Internet

 
Education Background

·         Metro Data Computer College, Philippines

Bachelor of Science in Computer Science

School year 1997 – 2002

Personal Data:
·         Home Address                     B3 L33 Palazzo Bello Ph1 Carsadang Bago II

Imus, Cavite City 4301, Philippines

·         Age and Status                    38 years old   / Married

·         Birthday                                 June 17, 1974

·         Height and Weight              5’9 ½  / 140 lbs.

·         Passport #                             EB4022724