CURRICULUM VITAE
MARITESS D. CAILLES
Al sanabis, Bahrain
Contact No : +639395934073/+97339330078
Email address : [email protected]

POSITION APPLYING FOR : Any position I am qualified

OBJECTIVE
• To obtain a challenging work that will utilize my experience and skills
• To further enhance and develop my skills while working

PROFILE
• More than 5 years working experience in the field
• can relate/adjust with different levels or types of personality
• Knowledgeable in Microsoft Office and internet application
• Well conversant on the operation of modern office equipment and basic troubleshooting
• A fast learner, willingness to be train and with good sense of flexibility
• Able to do multi tasking and well organized
• Ability to prioritized assignments

PROFESSIONAL SUMMARY
1. Energetic with a solid understanding of the school registration, Friendly, professional, matured and reliable with excellent customer service, communication and listening skills, systems experience
2. Productive data encoder driven to accomplish data entry tasks on time or ahead of schedule. Extensive training, and accurate with typing speed of 50wpm

WORKING EXPERIENCE
Hassan Ahmed
Bahrain- Nanny
December 28,2016 – up to present
Duties and responsibility :
· Taking care of two children ages 7 and 9 years of age.
· Promoted good behavior by using the positive reinforcement method.
· Promoted language development skills through reading and storytelling.
· Prepare nutritious food, arts and crafts and putting the child down for naps.
· Kept play area clean by sterilizing and disinfecting child’s toys and surfaces.
· Administered medication and minor first aid when sick and hurt.
· Communicated regularly with parents about daily activities and

Cherry Mobile and My Phone Store
Store officer in charge/Cashier
April 2011 – August 2014
Robinson’s Place Manila, Philippines
Duties and Responsibilities
• Entertain walk in and phone inquiries
• Post and encode daily sales transaction to vista encoding system
• Monitoring of transactions, processing of card transactions and approval
• Strict implementation of systems and company policies of the store
• Monitoring of stocks, conduct daily inventory and request
• Maintained knowledge of current sales and promotions, policies regarding payment
• Created detailed monthly sales report, expense reports and requests for store supplies.
• Responded to customer questions, requests and complains in a prompt and efficient manner
• Ordered and distributed store supplies and petty cash while adhering to a fixed store budget.

School Registrar
Montessori Professional College – Imus Branch
September 2006 – February 2010
Duties and Responsibilities
• Entertain walk in and telephone inquiries
• Encoding/posting of payments everyday to schoolhouse payment system
• Encoding of school fees, events fees, uniforms and credentials at the daily collection report
• Inventory of tools and equipment at the computer laboratory, HRM and nursing laboratory
• Executes registration procedures speedily but with accuracy
• Promptly and efficiently attends to students request for scholastic records
• Assist in the evaluation of subjects and grades of the students
• Ordered and distributed office supplies while adhering to a fixed office budget.
• Created detailed expense reports and requests for capital expenditures.
• Coordinated board and committee meetings, including schedules and information preparation and distribution.
• Monitored students’ academic progress and referred students who were struggling to campus resources.
• Pointed students to relevant information about academic and personal support services available at the college.

Cashier/Customer Service Assistant
May 2005 – July 2006
Uniwide Sales and Warehouse Club, Sucat Branch
Duties and Responsibilities
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
• Responded to customer questions and requests in a prompt and efficient manner.
• Engaged with customers in a sincere and friendly manner.
• Built relationships with customers to increase likelihood of repeat business.
• Processed credit cards, checks, gift cards and coupons.
• Clean work areas, following all health and safety guidelines.
• Collected empty carts and returned to the store.
• Stocked “point of purchase” areas with receipts, recipe cards, product coupons and promotional material.
• Processed monetary transactions with cash, checks, gift certificates, travelers’ checks, food stamps, coupons and store credit.

Counter Supervisor
April 2004 – February 2005
Valuepoint Supermarket, Binondo Branch
Duties and Responsibilities
• Increase over all store sales within six months
• Supervision of 2 head cashiers, 5 cashiers and 3 baggers
• Monitoring of transactions, processing of card transactions and approval
• Strict implementation of systems and company policies of the store
• Generation of reports, daily sales, accountability report
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
• Responded to customer questions and requests in a prompt and efficient manner.
• Contacted other store locations to determine merchandise availability.
• Counted cash drawers and made bank deposits.
• Examined merchandise to verify that it was correctly priced and displayed.
• Reported to the district manager regarding all store and staff issues.
• Trained and developed new associates on POS system and key sales tactics.
• Conducted store inventories.
Encoder/Proofreader
November 2003 – March 2004
DZ Card Phils., Inc., 4/F Raftel Bldg., Sucat, Paranaque City
Duties and Responsibilities
• Analyzed source documents, input data using design program according to the company productivity and accuracy standard, online coding, checking and proofreading
• Entered all data and information needed into databases in a timely and accurate manner.
• Scanned documents and date entered into the database.
• Organized forms, made photocopies, filed records and prepared correspondence and reports.
• Analyzed account workload quantity, complexity and due dates to predict and prevent

Cashier
May – October 2003
SM Hypermarket Sucat Branch

Store Office in Charge
August 2001 – March 2002
Mom & Me Perfume and Cosmetics Refilling Station, Robinson’s Place Ermita, Manila

Office Clerk
October 1996 – March 2001
Ultra Systems Guns and Ammo, Harrison Plaza, Manila
Duties and Responsibilities
• Received and placed telephone calls to clients and prospective clients.
• Created expense reports and time sheets in a timely manner.
• Received and Filed documents.
• Screened telephone calls and forwarded them to the appropriate departments.
• Organized envelopes, postage and mail correspondence for all clients.
• Created, indexed and maintained client binders.
• Developed and maintained filing and retrieval systems.
• Created expense reports, budgets and filing systems.
• Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.

EDUCATION Computer Secretarial
Adamson University (1994-1998)
Year Graduated : March 1998

Skills and additional info
Single, Computer literate with excellent typing speed (45-50wpm) in data entry, a team player, highly trainable and result oriented, organized and can easily learn, friendly, outstanding interpersonal skills, positive attitude, customer service-oriented,

REFERENCES

MS. ANNALIZA RESONABE, Operation’s clerk, Marketing Convergence, Inc. SM MOA

MS. GENNYFER LAYLO, School Registrar, Montessori Professional College, Imus Branch