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Marjorie M. Padilla Customer Service Representative

Philippines
  ·         Fluent in writing and speaking English and Tagalog ·         Efficient with the use of Microsoft Wordand  Microsoft Excel ·         Efficient in making Powerpoint presentations

MARJORIE MARTIJA PADILLA

# 129 Purok 1-B, Brgy. Bulacnin  Lipa City, Batangas

Mobile Number: 0905 – 9295 – 487

[email protected]

 

EDUCATIONAL BACKGROUND:

BACHELOR OF SCIENCE IN COMPUTER SCIENCE

Kolehiyo ng Lungsod ng Lipa

Marawoy, Dagatan, Lipa City

April 2010

 

WORK EXPERIENCES:

Customer Service Representative

Optimal Laboratories Inc.

Purok 1, Balintawak, Lipa City

September 2018 up to Present

WORK EXPERIENCE DESCRIPTION:

·         Received incoming calls.

·         Relaying result to client.

·         Maintains good customer relationship by understanding what the current and future customers want, need and desire from the company.

·         Devises and maintain office systems;

·         Booking rooms and conference facilities;

·         Attending meetings, taking minutes and keeping notes;

·         Liaising with staff in other departments and with external contacts;

·         Sorting and filling of customer data/files.

·         Organizing and storing paperwork, documents and computer-based information;

·         Photocopying and printing various documents, sometimes on behalf of other colleagues

·         Performs other duties that the immediate supervisor may assign from time to time.

·         Sending the result thru e-mail to corresponding client email address.

 

WORK EXPERIENCES:

Laboratory Encoder

Optimal Laboratories Inc.

Purok 1, Balintawak, Lipa City

April 2016 – September 2018

WORK EXPERIENCE DESCRIPTION:

·         Maintains good customer relationship by understanding what the current and future customers want, need and desire from the company.

·         Prepares and submit to the Laboratory Head the following

§  Monthly Report

§  Monthly Customer Feedback

·         Prepares Certificate of Analysis for their daily sample.

·         Devises and maintain office systems;

·         Booking rooms and conference facilities;

·         Attending meetings, taking minutes and keeping notes;

·         Liaising with staff in other departments and with external contacts;

·         Sorting and filling of customer data/files.

·         Organizing and storing paperwork, documents and computer-based information;

·         Photocopying and printing various documents, sometimes on behalf of other colleagues

·         Prepares monthly accomplishment report for the received samples, data encoded and released of Certificate of Analysis.

·         Performs other duties that the immediate supervisor may assign from time to time.

 

WORK EXPERIENCES:

Quality Inspector 2 Dimensional Member

K&K Molding Inc.

Lima Technology Center

Lipa City, Batangas

May 2010 – February 2016

WORK EXPERIENCE DESCRIPTION:

·         Attend daily meeting to QA Assistant Manager and Team Leaders.

·         Endorse the pending sample for measurement.

·         Checking of equipment.

·         Provide the documents needed on measuring of sample.

·         Performs daily activity at QA Room, measuring and inspection of sample.

·         Logging sample to the database.

·         Inspection of incoming parts from subcontracted.

·         Receiving of daily delivery of Raw Materials

 

ON THE JOB TRAINING:

Batangas II Electric Cooperative Inc.

Antipolo, Del Norte, Lipa City

November 2009 – February 2010

SPECIAL SKILLS

·         Fluent in writing and speaking English and Tagalog

·         Efficient with the use of Microsoft Word, and  Microsoft Excel

·         Efficient in making Powerpoint presentations, and  Basic Cyberlink PowerDirector and Basic Google Sketchup

·         Efficient in communication ability and introduces the dynamics of organization communication

·         Stress Management Skills and Time Management Skills

·         Proficient  in verbal and listening communication skills

SEMINAR ATTENDED:

Fire and Earthquake Drill

Optimal Laboratories Inc.,

Purok 1, Brgy. Balintawak, Lipa City

September 10, 2016

 

Awareness Seminar on ISO/IEC/17025:2005

Optimal Laboratories Inc.,

Purok 1, Brgy. Balintawak, Lipa City

August 5, 2016

 

5S Orientation

Optimal Laboratories Inc.,

Purok 1, Brgy. Balintawak, Lipa City

May 21, 2016

 

Seminar-Workshop 1st Step towards Employment

Lipa City Youth Cultural Center, Lipa City

March 10, 2010

 

Philippine Youth Congress in Information Technology 2008

University of the Philippines, Quezon City

September 5, 2008

 

ADDITIONAL INFORMATION:

I was born in the year 1990, month of April, day of 7 at Lipa City. I am 29 years of age, a Filipino citizen and married for one year. My husband name is Jeffrey B. Padilla. My friends and colleagues admire me for being a responsible and dedicated person. I am also a fast learner person and can work as a team and can work within a minimal supervision.

 

AFFILIATION:

Course Organization:

Batch 2016

Seven Best Thesis

 

CHARACTER REFERENCES:

 

Cristy Dimaculangan                                                                Agnes A. Maralit

Quality Control Clerk                                                    Laboratory Supervisor

K&K Molding Inc.                                                            Optimal Laboratories, Inc.

Lima Technology Center, Lipa City                         Purok 1 Balintawak, Lipa City

Mobile Numbers: 0926 – 3641 – 202                    Mobile Number: 0939 – 6207 – 248

 

 

 

MARJORIE MARTIJA PADILLA

Applicant

Education

June 2006 - April 2010 Bachelor of Science in Computer Science at Kolehiyo ng Lungsod ng Lipa

Course Organization:
Batch 2010
Seven Best Thesis

August 2019 - Up to Present Professional Education at Kolehiyo ng Lungsod ng Lipa