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marjorie momo Counter Manager at The SM Store

Region VII - Central Visayas, Philippines

MARJORIE YOCTE MOMO

Blk. 25 Lot 26 Canduman Housing Mandaue City, Cebu, Philippines

Cel #: +639153171169/ Tel. #: 263-5345

Email Address: [email protected]

Career Objective:

To obtain a full-time position and long term employment in an organization that offers professional and friendly working environment with great employment package.

Work Experience

My Shoppinglane Cebu Corporation/ The SM Store Consolacion

Store Operations Division

Counter Manager

July 01, 2016 up to present

Specific duties & responsibilities:

– Make daily checks on team’s knowledge (promos, store layout, services), look (uniform, posture, grooming), personality (greetings, spiels, no chatting)

– Coach and evaluate Counter Supervisors based on given set of business standards and goals

– Determine number of counters to be opened and the number of POS machines to be opened per shift

– Coordinate with other branches to fulfill specific logistical requirements (counter equipment & on-loan staff)

– Direct customer traffic to other available counters to manage queuing

My Shoppinglane Cebu Corporation/ The SM Store Consolacion

Store Operations Division

Counter  Supervisor

April 16, 2016 – June 30, 2016

Specific duties & responsibilities:

– Monitor attendance of rank & file counter employees and manage absences by re-assigning staff

– Manage the operating budget of the department by ordering the right number of supplies and monitoring consumption

– Inform counter team of new processes, procedures & promotions; assist during transaction processing when “Manager/Supervisor” function is required

– Generate and check turnover report per cashier to establish overage/shortage incurred by each cashier

My Shoppinglane Cebu Corporation/ The SM Store Consolacion

Merchandising Division/ Store Consignor’s Office

Store Consignor  Supervisor

April 01, 2014 to April 15, 2016

Specific duties & responsibilities:

– Responsible for the overall supervision of personnel assigned in the  department

– Ensures proper orientation of store consignor’s personnel

– Coordinates the following matters with store consignor and concerned internal unit;

I. Area development

II. Violations of store consignor personnel

III. Stockroom use and allocation

– Ensures prompt and accurate updating of stockroom rates, monthly utilities       expense and supplies charges

 

My Shoppinglane Cebu Corporation/ The SM Store Consolacion

Merchandising Division/ Store Consignor’s Office

Office Clerk

April 16, 2012 – March 31, 2014

Multi Store Corporation/ The SM Store Cebu

Merchandising Division/ Store Consignor’s Office

Office Clerk

June 02, 2010 – April 15, 2012

Educational Background:

Tertiary    : University of Cebu-Banilad

Bachelor of Science in Commerce major in Management

S.Y. 2006-2010

Graduated with Medal for Academic Excellence with Third Honors

University Working Scholar S.Y. 2007 – 2010

Personal Information:

Age        : 28 y.o

Birthdate    : December 10, 1989

Civil Status    : Single

Strengths:

Self-motivated, money-driven, passionate, highly organized and comfortable working alone or as part of a team

References available upon

Education

2006-2010 Management grad at University of Cebu

Academic Excellence Awardee

Experience

June 2010 up to present Counter Manager at The SM Store