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Mark Anthony Veloso Sales Associate/ Cashier/ Waiter

Philippines
Account Receivable using QuickbooksComputer hardware technical support and troubleshootingComputer software installation and use (Microsoft WordDrivingetc.ExcelFast learner and can immediately apply new learning'sGood Communication SkillsGood memory of how operating systems workPowerPoint

MARK ANTHONY S. VELOSO
Address: #166 Jasmin St., Jamaica Village, Brgy. Caloocan, Balayan,
Batangas, Philippines
Contact No.: (+63) 956.034.6929
Email Address: [email protected]

Employment History

1. Nazih Trading Company L.L.C.
Al Barsha Mall, Al Barsha 2 St., Dubai, UAE
Retail Sales Associate
September 2017 to March 2018

 Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area
 Handle all returns courteously and professionally
 Sell cosmetics and related merchandise according to customer service techniques and professional selling skills
 Determine customer needs based on personal features and other customer preference related factors
 Explain and demonstrate use of cosmetics through actual application
 Responsible for achieving personal sales goals
 Use clientele program to maintain customer profile and contact information to increase personal sales

 Be knowledgeable of and perform sales support functions related to POS procedures
 Alert Cosmetic Counter Manager or Cosmetic Sales Manager of inventory and other inaccuracies
 Attend product training classes and seminars
 Ensure proper presentation, organization, storing, and replenishment of stock
 Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
 Maintain good housekeeping standards
 Ensure work area is free from hazards and work in a safe manner
 Be in compliance with all hygiene standards

2. Al Jadeed Bakery L.L.C.
Deira, Dubai, UAE
Person-in-Charge
February 2015 to March 27, 2017

 Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach
 Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs
 Meet personal and team sales targets
 Expedites the resolution of customer problems and complaints  Plans and organizes personal sales strategy
 Supplies management with oral and written reports on customer needs and problems
 Report and provide feedback to management using financial statistical data
 Participates in events, seminar and convention

3. Mr. Baker Group of Companies
Shuwaikh Industrial Area 3 Block 3, St. 2, Bldg. 89, Kuwait
Sales Assistant
June 10, 2011 to February 15, 2014

 Meet and greet all guests and potential guests
 Attending guests need and efficiently doing the suggestive selling techniques acquired for years
 Cashiering
 Daily planning of prospected sales for indoor marketing  Daily preparation of report on our suggested products
 Daily checking on the quantity and quality of the products received
 Monthly inventory counting of all the products of the shop

4. Monheim Group of Company
SEB Commercial Center, Baltao Compound Oritigas Ave. Extn., Taytay, Rizal, Philippines
Accounting Staff
September 21, 2009 to January 15, 2010

 Responsible on Accounts Payable and accounts Receivables of the Company

 Monthly Reporting on Accounts Payable and Receivables

5. Philippine Pizza Incorporated (Pizza Hut)
SM Taytay, Rizal, Philippines
Team Member
August 3, 2008 to December 10, 2008

 Server
– Attends to an average of 150 customers per shift
– Full customer dining experience

 Dough person
– Oiling pans and Dough making

 Make person
– Pizza making
– Preparing toppings
– Cutting the pizza

6. Philippine Long Distance Telephone (PLDT)
Gen. Luna St. corner Circumferential Road, Antipolo City, Philippines
OJT
November 19, 2007 to January 23, 2008

Main Distributing Frame (MDF) Networking
 Pulling dead pair
 Inspection in node 1 & node 2
 Inventory & answering phone call
 Answering phone call, coordination w/outside force
 Termination of cable pair on horizontal MDF (Main Distributing Frame) 240 pairs

 Pulling the jumper
 Inventory in vacant pair
 Assisting opsim (outside) personnel on troubleshooting
 Inventory in IP DSLAM & New Generation Network (NGN)
 Phone Inventory in IP DSLAM browsing

Other Qualifications
Job-Related Skills

– Computer software installation and use (Microsoft Word, Excel, PowerPoint, etc.)
– Computer hardware technical support and troubleshooting
– Good memory of how operating systems work – Fast learner and can immediately apply new learning’s
– Good communication skills
– Driving
– Account Receivable using Quickbooks

Language Known
– Filipino (Fluent Level)
– English (Conversational Level)

– Arabic (Conversational Level)

Professional Development Programs Attended

– Fire Safety Training
August 2016
Dubai Scout Mission, Salahuddin Rd, Hor Al Anz, Deira, Dubai

– Person in Charge (Food Safety) Training
August 2015
Al Mina Rd., Bur Dubai, Dubai

– Basic Hygiene Training
August 2015
Al Jadeed Bakery Head Office, Salahuddin Rd, Hor Al Anz, Deira, Dubai

Personal Profile
Citizenship : Filipino
Date of Birth : September 2, 1986

Place of Birth : Makati City, Metro Manila, Philippines
Civil Status : Married

Educational Attainment

Tertiary : Bachelor of Science in Computer Science
Siena College
Taytay, Rizal, Philippines
2004 – 2008

Education

2004 - 2008 Bachelor of Science in Computer Science at Siena College Taytay, Rizal, Philippines

Experience

September 2017 to March 2018 Retail Sales Associate at Nazih Trading Company L.L.C.

 Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area
 Handle all returns courteously and professionally
 Sell cosmetics and related merchandise according to customer service techniques and professional selling skills
 Determine customer needs based on personal features and other customer preference related factors
 Explain and demonstrate use of cosmetics through actual application
 Responsible for achieving personal sales goals
 Use clientele program to maintain customer profile and contact information to increase personal sales
 Be knowledgeable of and perform sales support functions related to POS procedures
 Alert Cosmetic Counter Manager or Cosmetic Sales Manager of inventory and other inaccuracies
 Attend product training classes and seminars
 Ensure proper presentation, organization, storing, and replenishment of stock
 Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
 Maintain good housekeeping standards
 Ensure work area is free from hazards and work in a safe manner
 Be in compliance with all hygiene standards

February 2015 to March 27, 2017 Person-in-Charge at Al Jadeed Bakery L.L.C.

 Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach
 Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs
 Meet personal and team sales targets
 Expedites the resolution of customer problems and complaints
 Plans and organizes personal sales strategy
 Supplies management with oral and written reports on customer needs and problems
 Report and provide feedback to management using financial statistical data
 Participates in events, seminar and convention

June 10, 2011 to February 15, 2014 Sales Assistant at Mr. Baker Group of Companies

 Meet and greet all guests and potential guests
 Attending guests need and efficiently doing the suggestive selling techniques acquired for years
 Cashiering
 Daily planning of prospected sales for indoor marketing
 Daily preparation of report on our suggested products
 Daily checking on the quantity and quality of the products received
 Monthly inventory counting of all the products of the shop

September 21, 2009 to January 15, 2010 Accounting Staff at Monheim Group of Company

 Responsible on Accounts Payable and accounts Receivables of the Company
 Monthly Reporting on Accounts Payable and Receivables

August 3, 2008 to December 10, 2008 Team Member at Philippine Pizza Incorporated (Pizza Hut)

 Server
– Attends to an average of 150 customers per shift
– Full customer dining experience
 Dough person
– Oiling pans and Dough making
 Make person
– Pizza making
– Preparing toppings
– Cutting the pizza