MARK ANTHONY S. VELOSO
Address: #166 Jasmin St., Jamaica Village, Brgy. Caloocan, Balayan,
Batangas, Philippines
Contact No.: (+63) 956.034.6929
Email Address: [email protected]
Employment History
1. Nazih Trading Company L.L.C.
Al Barsha Mall, Al Barsha 2 St., Dubai, UAE
Retail Sales Associate
September 2017 to March 2018
Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area
Handle all returns courteously and professionally
Sell cosmetics and related merchandise according to customer service techniques and professional selling skills
Determine customer needs based on personal features and other customer preference related factors
Explain and demonstrate use of cosmetics through actual application
Responsible for achieving personal sales goals
Use clientele program to maintain customer profile and contact information to increase personal sales
Be knowledgeable of and perform sales support functions related to POS procedures
Alert Cosmetic Counter Manager or Cosmetic Sales Manager of inventory and other inaccuracies
Attend product training classes and seminars
Ensure proper presentation, organization, storing, and replenishment of stock
Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
Maintain good housekeeping standards
Ensure work area is free from hazards and work in a safe manner
Be in compliance with all hygiene standards
2. Al Jadeed Bakery L.L.C.
Deira, Dubai, UAE
Person-in-Charge
February 2015 to March 27, 2017
Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach
Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs
Meet personal and team sales targets
Expedites the resolution of customer problems and complaints Plans and organizes personal sales strategy
Supplies management with oral and written reports on customer needs and problems
Report and provide feedback to management using financial statistical data
Participates in events, seminar and convention
3. Mr. Baker Group of Companies
Shuwaikh Industrial Area 3 Block 3, St. 2, Bldg. 89, Kuwait
Sales Assistant
June 10, 2011 to February 15, 2014
Meet and greet all guests and potential guests
Attending guests need and efficiently doing the suggestive selling techniques acquired for years
Cashiering
Daily planning of prospected sales for indoor marketing Daily preparation of report on our suggested products
Daily checking on the quantity and quality of the products received
Monthly inventory counting of all the products of the shop
4. Monheim Group of Company
SEB Commercial Center, Baltao Compound Oritigas Ave. Extn., Taytay, Rizal, Philippines
Accounting Staff
September 21, 2009 to January 15, 2010
Responsible on Accounts Payable and accounts Receivables of the Company
Monthly Reporting on Accounts Payable and Receivables
5. Philippine Pizza Incorporated (Pizza Hut)
SM Taytay, Rizal, Philippines
Team Member
August 3, 2008 to December 10, 2008
Server
– Attends to an average of 150 customers per shift
– Full customer dining experience
Dough person
– Oiling pans and Dough making
Make person
– Pizza making
– Preparing toppings
– Cutting the pizza
6. Philippine Long Distance Telephone (PLDT)
Gen. Luna St. corner Circumferential Road, Antipolo City, Philippines
OJT
November 19, 2007 to January 23, 2008
Main Distributing Frame (MDF) Networking
Pulling dead pair
Inspection in node 1 & node 2
Inventory & answering phone call
Answering phone call, coordination w/outside force
Termination of cable pair on horizontal MDF (Main Distributing Frame) 240 pairs
Pulling the jumper
Inventory in vacant pair
Assisting opsim (outside) personnel on troubleshooting
Inventory in IP DSLAM & New Generation Network (NGN)
Phone Inventory in IP DSLAM browsing
Other Qualifications
Job-Related Skills
– Computer software installation and use (Microsoft Word, Excel, PowerPoint, etc.)
– Computer hardware technical support and troubleshooting
– Good memory of how operating systems work – Fast learner and can immediately apply new learning’s
– Good communication skills
– Driving
– Account Receivable using Quickbooks
Language Known
– Filipino (Fluent Level)
– English (Conversational Level)
– Arabic (Conversational Level)
Professional Development Programs Attended
– Fire Safety Training
August 2016
Dubai Scout Mission, Salahuddin Rd, Hor Al Anz, Deira, Dubai
– Person in Charge (Food Safety) Training
August 2015
Al Mina Rd., Bur Dubai, Dubai
– Basic Hygiene Training
August 2015
Al Jadeed Bakery Head Office, Salahuddin Rd, Hor Al Anz, Deira, Dubai
Personal Profile
Citizenship : Filipino
Date of Birth : September 2, 1986
Place of Birth : Makati City, Metro Manila, Philippines
Civil Status : Married
Educational Attainment
Tertiary : Bachelor of Science in Computer Science
Siena College
Taytay, Rizal, Philippines
2004 – 2008
Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area
Handle all returns courteously and professionally
Sell cosmetics and related merchandise according to customer service techniques and professional selling skills
Determine customer needs based on personal features and other customer preference related factors
Explain and demonstrate use of cosmetics through actual application
Responsible for achieving personal sales goals
Use clientele program to maintain customer profile and contact information to increase personal sales
Be knowledgeable of and perform sales support functions related to POS procedures
Alert Cosmetic Counter Manager or Cosmetic Sales Manager of inventory and other inaccuracies
Attend product training classes and seminars
Ensure proper presentation, organization, storing, and replenishment of stock
Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
Maintain good housekeeping standards
Ensure work area is free from hazards and work in a safe manner
Be in compliance with all hygiene standards
Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach
Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs
Meet personal and team sales targets
Expedites the resolution of customer problems and complaints
Plans and organizes personal sales strategy
Supplies management with oral and written reports on customer needs and problems
Report and provide feedback to management using financial statistical data
Participates in events, seminar and convention
Meet and greet all guests and potential guests
Attending guests need and efficiently doing the suggestive selling techniques acquired for years
Cashiering
Daily planning of prospected sales for indoor marketing
Daily preparation of report on our suggested products
Daily checking on the quantity and quality of the products received
Monthly inventory counting of all the products of the shop
Responsible on Accounts Payable and accounts Receivables of the Company
Monthly Reporting on Accounts Payable and Receivables
Server
– Attends to an average of 150 customers per shift
– Full customer dining experience
Dough person
– Oiling pans and Dough making
Make person
– Pizza making
– Preparing toppings
– Cutting the pizza