MARK RYAN G. DELA CRUZ

5352 Purok 3, Maahas, Los Baños, Laguna

[email protected] / [email protected]

EDUCATIONAL ATTAINMENT

Tertiary:

Laguna State Polytechnic University

Los Baños Campus

Malinta, Los Baños, Laguna

Bachelor of Science in Information Technology

S. Y. 2003 – 2007

Secondary:

Liceo de Bay

Bay, Laguna

S. Y. 1999 – 2003

Primary:

Maahas Elementary School

Maahas, Los Baños, Laguna

S. Y. 1993 – 1999

ON–THE–JOB TRAINING

Programmer

University of the Philippines Los Baños

Los Baños, Laguna

April – May 2006

SKILLS

• Network, Hardware and Software Tech. Support and Admin.
• Routing/Switching
• Network Security
• IT Security
• Database and Information Systems Management
• Computer Programming (PHP)
• Webpage Designing, Web-based Applications, Adobe Photoshop and MSSql

PROFESSIONAL EXPERIENCE

IT Specialist

May 21, 2017 – Present

AP RENEWABLES INC.

Bitin, Bay, Laguna

• Maintains, configures and administer network and evaluates network for performance and issues
• Troubleshoots network issues and/or problems; Escalate issues to vendor
• Implement and provides network upgrades
• Routing and Switching(Cisco Catalyst)
• Maintains FOC network infrastructure
• Administer, monitors and maintains Ruckus wireless AP via ruckus VSz
• Monitors network via Solarwinds
• Maintains and administer cisco router and switches
• Ensure/implement network security with Sophos XG Firewall
• Maintains physical and virtual servers(VMWare ESXi) including Windows Operating Systems, Active Directory, DHCP and DNS Servers, Windows File Server and other related applications
• Administer Sophos endpoint security
• Implement IT security standards and best practices
• Maintains video conferencing tools (Cisco SX20, Asus chromebox hardware kit for Google Hangouts)
• Provides technical support/service desk

Programmer / Jr. Network and Hardware Admin. / Technical Support

June 6, 2011 – May 19, 2017

HINO MOTORS PHILIPPINES CORPORATION (FORMERLY PILIPINAS HINO INCORPORATED)

Industrial Park Road, Canlubang Industrial Estate, Canlubang, Calamba City

• Designs and develops system for company departments
• Provides program and system enhancements
• Creates report using Infomaker Report Writer from MSSql Database
• Setup and maintain Active Directory and MS Exchange
• Analyzes and solves software/hardware issues
• Trains users on software and system use
• Hardware setup, installation, configuration and troubleshooting
• Maintains I.T. related equipments such as Servers, Computers, Printers, Routers, Modems, Scanners and Storage Devices
• Basic Networking
• Maintains network infrastructure
• Prepares inventory of I.T. related equipments and devices
• Prepares technical report/recommendation for replacement of an equipment and device
• Support users regarding I.T. related issues, conduct investigation of user-encountered problems, implement solutions

Field Credit Investigator

May 4, 2010 – January 7, 2011

SUMISHO MOTOR FINANCE CORPORATION

Calamba Branch, Calamba, Laguna

12F PS Bank Center, Paseo de Roxas, cor. Sedeño Street, Makati City

• Conducts investigation for a Credit Applicant of a motorcycle loan
• Conducts a background check and collect information about the client
• Prepares a detailed report and recommendation for the approval or disapproval of a credit applicant

IT Programmer / Staff

February 13, 2008 – April 30, 2010

PILIPINAS HINO INCORPORATED

Industrial Park Road, Canlubang Industrial Estate, Canlubang, Calamba City

• Analyzes and solves software/hardware issues
• Trains users on software and system use
• Hardware setup, installation, configuration and troubleshooting
• Maintains I.T related equipments such as Servers, Computers, Printers, Routers, Modems, Scanners and Storage Devices
• Basic Networking
• Maintains network infrastructure
• Prepares inventory of I.T related equipments and devices
• Prepares technical report/recommendation for replacement of an equipment and device
• Support users regarding I.T. related issues, conduct investigation of user-encountered problems, implement solutions

Computer Teacher

September 2007

LICEO DE CALAUAN

Calauan, Laguna

BRIEF BIOGRAPHY

Age                 : 33 y/o

Gender            : Male

Nationality      : Filipino

Religion           : Catholic

Civil Status       : Married

Height              : 5’7”

Weight            : 79 kg