Mark Anthony Espino Customer Service
PhilippinesMark Anthony Espino
(+63) 975 098 7227 | [email protected] | Male |24 years old | Cavite, National Capital Reg
To obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals
• Education
May 2010 Montessori Professional College
Vocational Diploma | Short Course Certificate in Hospitality|Tourism|Hotel Management | Philippines
Major Hotel and Restaurant Management
Education
- june 2018 - june 2010 Hotel And Restaurant at Montessori Professional College
Experience
- Feb 2014 - March 2015 Customer Service at Teletech Inc
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Resolving high level porting issue surrounding Sprint wireless customers and other carriers
• Becoming a subject matter expert of Wireless Local Number Portability process at Sprint/Nextel for wireless ports - March 2015 - Sept 2016 Technical Support at Alorica
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Providing exceptional customer service
• Resolving billing issues
• Assisting the customer in fixing their internet, cable and home phone - Feb 2017 June 2018 Technical Support at Telstra
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Providing Exceptional Customer service
• Resolving difficulties and issues with their Telstra internet and home phone service