Objectives

To work with best of my abilities and skills in order to benefit my organization to be better in this competitive Time an influential position in the organization.

Work Experience

HP/DXC Technology Inc.

Wintel ITO Enterprise ConsII

Oct 2017 – Present

Server Support physical and vmware technology 2000,2003,2008,2012.

Server trouble shooting

Fail over cluster, server check disk,AV,Bit9.

Identify the cause of cpu,memory,network usage.

Create simple script using powershell and dos batch file.

Handling Tickets Minor to Critical severity.

Coordinate to site support/engineer or server owner if required for physical server status.

OS repair

Knowledgeable in Integrated Lights Out (ILO 1 to 4),vm ware  environment.

IBM Philippines (Collabera)

Wintel System Administrator

May 2016 – August 11, 2017

Project Team

·       Create VM template 2k8 x64 and x 32 ENT/STD, 2k12 Std R2.

·       VM machine Deployment

o   VMotion activity

o   VM migration

o   Configure VM machine.

o   VM cloning.

o   Datastore creation and allocation

o   Virtual Machine build (manual installation or deploy from Template

o   OVA Deployment

·       Live migration Host,storage

·       Create Baseline script for new build server(VM/Physical,VMguest baseline)

·       Create simple batch file/powershell scripting.

·       Setup and configure Remote Desktop Host

·       Handle Projects

·       On Site OS Installation

·       Basic Linux

·       Server remediation – based on the qualys findings or results.

·       Coordination with Project Manager

·       Coordination with Storage and Network Team for Storage Provision and Firewall and Access Least Configuration.

·       Create Service request and Change Ticket for New Build Server.

·       On site check and troubleshoot the server.

·       Manage new, rebuild & refresh systems & infrastructure and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards, project/ operational and customer requirements from initiation to closure;

·       Set up and configure Horizon View

·       Set up and configure Network load blance and windows fail over cluster

·       Install,configure and maintain server utilities (Backup and restore, antivirus, patch management)

·       Setup SQL Server and SQL upgrade.

·       Set up and Configure Active Directory

·       OS inplace upgrade 2008 to 2012 server.

·       Handling escalated ticket from desktop support (Incident,Task/Workorder/Change and ITOSR)

BAU for Two months

·       Patch Deplyoment for DEV,UAT and Production Servers.

·       Troubleshoot and resolve issue.

Install IEM Tool Client

Winford Hotel and Casino

Sr.I.T Engineer

Jan 2016 – March 2016

·        Ensure all desktop client and servers are compliant.

·        Logs all deployed IT equipment

·        Troubleshoot Application issues and coordinate to application team regarding the issues

·        Documents troubleshooting steps

·        Create batch file to check.

·        Desktop and printer and ,cisco phone deployment

·        Patch cable desktop to idf room.

·        Vendor coordination

·        Server monitoring and troubleshooting

HP Philippines Inc.

ITO Service Delivery Cons II

Nov 2010 – Jan 2016

·        Support server remotely

·        Created basic Powershell Script for server information like Drive Status,Drive Space, CPU and Memory Usage, checking drive that consume huge disk space.

·        Support the customer via ticketing tools/Email/phone.

·        O.S Installation and re-image (2003 and 2008 x32 ,x64 and 2008R2 and 2012 )

·        Netbackup Subject Matter Expert on Data Management(Symantec Veritas)

·        Netbackup Installation and configuration.

·        Creating Monthly Report and analyze the cause of backup failure and O.S sides.

·        Patching activity as per schedule task and apply patch for non-santa Fe servers.

·        Anti-virus and Radia client troubleshooting.

·        Created Batch script for default setting of NetBackup

·        Server Trouble shooting/Investigation and provide the root cause analysis.

·        Backup and Restore Data using Data Protector and NetBackup Environment.

·        Advice customer or site support about the issue.

·        Add, delete, and disable user from AD

·        HPSIM/iLO 1 to 4.

·        Contacting customer via Email or MOC or Phone.

·        Documented Troubleshooting steps both NBackup Application and Operating System.

·        Diagnose LTO Drive using HP Tools.

·        Installation of SEP11 and McAfee with intrusion and troubleshooting

·        Diagnose Hardware failure of the server.

·        Troubleshoot escalated ticket from level I Team.

·        SME in Problem Record

·        Ticket review for creating PR if needed with investigation and finding a solution.

·        Server Troubleshooting O.S/Hardware/Veritas/application.

·        Implement change on time.

·        Diagnose Server issue. Hardware and Operating system)

·        Enable/Unlock user account.

·        Implement Microsoft security patching and Mass reboot activity per schedule.

Emerio Philippines Agency (HP Philippines Inc.)

System Administrator

August 2008 – November 2010

·        Support server remotely

·        Support the customer via ticketing system/Email/phone.

·        O.S Installation (2003 x32 and 62,2008 x32 and x64)

·        Netbackup Subject Matter Expert on Data Management(Symantec Veritas)

·        Netbackup Installation and configuration.

·        Patching activity as per schedule task and apply patch for non-santa Fe servers.

·        Anti-virus and Radia client troubleshooting.

·        Server Trouble shooting and provide the root cause analysis.

·        Backup and Restore Data using Data Protector and NBackup Environment.

·        Advice customer or site support about the issue.

·        Add, delete, and disable user from AD

·        Create Batch script for NBackup Configuration and tools

·        HPSIM/iLO 1 to 2.

·        Contacting customer via Email or MOC or Phone.

·        Documented Troubleshooting steps both NBackup Application and Windows.

·        Diagnose LTO Drive using HP Tools.

Direct Detailing Inc.

System Administrator

July 2007 – August 2008

OS and Software Installation
Provide end-to-end technical Support.
PC and Printer troubleshooting, Virus Removal, PC upgrade.
LAN Configuration, Cable Termination UTP, STP, Coax.
Managing Active Directory windows 2000
Back up and restore Files
Support client thru email
Monthly Inventory
Install security patches server and clients
Manage Network printer
Monthly Preventive maintenance for server and clients.
Managing FTP servers using yahoo small business, creating/deleting FTP user account, assigned user folder in FTP server.
Support Pasig and Alabang Branch.
Install FTP client.
Manage/Install DHCP server, Active Directory, File Server, DNS server and network Printer.
Created Home user folder in File server, automates Printer connectivity.
Add, Delete, and Disable user in AD.
Created batch file for user groups like default user and Project Manager Access right.
Router configuration.
Enrolled the server both Alabang and Pasig branch in DNS filter.
Install free tools for monitoring the network device and computer and printer devices.
Document/Inventory all peripherals allotted to users.
Create User personal email for Outlook and FTP using yahoo small business
Virus removal
Manila Doctors Hospital

I.T Support

Nov 05 – July 2007

Provide end-to-end technical support from end users to LAN connectivity
PC and Printer troubleshooting
Provide Desktop to LAN configuration
Responsible for data collection for website including photo editing using Adobe Photoshop.
Virus Removal
Install client hospital Information System.
Weekly PC and printer preventive maintenance.
Document client request using request form and create monthly Report.
Cable Termination UTP,STP and Coax
JS Contractor Inc.

I.T Support/Printer Technician

Jan 2005 – September 2005

Provide end-to-end technical support from end users to LAN connectivity
PC and Printer troubleshooting
OS and Software Installation
Provide Desktop to LAN configuration
Customer assistance including online application processing
Photo editing for customer application
Monthly preventive maintenance.
Set up desktop for Employer.
RVA Trading

Printer Technician

May 2004 – Dec 2004

Printer troubleshooting and repair
Monthly preventive maintenance to our client
Servicing our client on their printer issue, deliver printer toner or ink.
Printer assembles.
Connect printer into network(Workgroup or domain)
Collector
Monthly printer preventive maintenance.
On site toner re-fill
AMA Computer Learning Center

Part Time Technical Instructor

Oct- 2003 – Dec 2003

Taught about electronics components and how to check the problem of the parts.
Taught about PC networking and how to connect in LAN configuration.
Taught about how to troubleshoot the PC and how to install O.S, Microsoft application and other software.
Gonzales Employment Agency

Data Encoder

Mar 1998 – Dec 2000

Assist customer.
Encode monthly reports.
PC troubleshoots and repairs.
Certification

·        PC Troubleshoot Training

·        HP Pro-Curve Basic Training

·        CISCO I,II and III

·        ITIL August 17, 2011

·        70-640 2008 Active Directory

·        70-642 2008 Network Infrastructure

·        70-646 Server Administrator Pro

·        HP Certificate of Appreciation (for creating tools)

Award

AMA Computer College

Best in Design Project (2002)
Band Member (Sport Unlimited Club)
Recognition HewLett Packard 2012-2015

FreeLance

·        Computer Technician

·        Network cabling

·        Server configuration

·        Desktop Repair and virus removal

·        OS and Application installation

Top Skills

·   Server administration, maintenance & troubleshooting

·   PC and printer repair, O.S and application installation

·   Desktop to LAN configuration

·   Cable Termination UTP, STP and CAT5

·   Structured Cabling

·   Basic Batch script, Windows Powershell ,PowerCLI

·   IP Subnetting

·   Knowledgeable in MS clustering, SAN and NAS.

·   Knowledgeable in Virtual Machine.ESXi 6.0

·   Knowledgeable in Hyper-V and Windows Deployment 2012

Educational Background

AMA Computer College                                                     B.S Computer Engineering

May 2003

AMA Computer Learning Center                                                 Computer Programming

Mar 1999

Esteban Abada High School

1992 – 1996

Other Information

Age: 39                                                                                      Date of Birth: Dec.17, 1979

Sex: Male                                                                                                      Date of Place: Caloocan

Civil Status: Married