To work in a reputable company where my education and experience can be utilize my mutual
benefits and that will also enhance my technical skills as well as my interpersonal skills for job
efficiency, professional growth and career advancement.
WORK EXPERIENCES
SALES AND SERVICE OFFICER/UNIVERSAL BANKER
Mashreq Bank – Abu Dhabi
August 26, 2018 – present
Job Description
 To provide Mashreq Bank customers’ financial services which exceed the customer’s
expectations by delivering an unbiased, competent, timely and problem free service.
 Be imaginative and creative in the delivery of customer service.
 Proactively work towards satisfying the needs of the customer.
 Improve on service levels in the branch. Take ownership of customer complaint
resolution.
 Customer retention is also a responsibility.
 Be a team player and contribute to achievement of goals based on the Key Performance
Indicators in the branch.
 Provide constructive and constant feedback on improvement of product, services,
processes which may either reduce cycle time or costs or enhance customer satisfaction.
 Handling cash transaction. Deposit and withdrawal cash transactions.
 Digital On Boarding account opening for the new to bank customers.
 General process for bank facilities such as personal loan, credit card, insurance, account
opening.
SENIOR SALES OFFICER
First Abu Dhabi Bank
June 10, 2015 – July 31, 2018
Job Description
 To achieve or exceed agreed sales target and to build new customer base in FAB.
 To promotes sales product in assigned area or work.
 To build and maintain effective business relationship with the customer.
 Registered companies target to source for the business.
 To guide customers where they can benefit in terms of financial matters.

 To give proper information and transparent to customers about products offering.
SALES OFFICER
Union National Bank
May 12, 2013 – May 07, 2015
Job Description
 To offer bank’s products and persuade client to avail credit cards.
 Identify potential customers and build rapport to them.
 Works within the policies, procedures and product lending parameters and to provide
quality service.
 Check KYC to proceed with the process.
TELEMARKETER
Metrobank Card Corporation – Manila, Philippines
November 2011 – March 2013
Job Description
 Offer balance transfer to existing customer of Metro Bank.
 Maintain a daily sales target.
 Cross selling product is also a responsibility.
DOCUMENT CONTROLLER
KLP Construction Company – General Santos City, Philippines
October 2009 – March 2011
Job Description
 Manage requests for documentation.
 Create template.
 Set up, copy, scan and store documents.
 File documents in physical and ensure appropriate storage.
 Maintain confidentiality around sensitive documentation.
 To liaise with and distribute project related information with all levels of the project team
and potentially external parties.
 Review and maintain the accuracy of the record, editing where necessary to ensure they
are up to date.
ADMINISTRATIVE STAFF
Department of Trade and Industry, General Santos City – Philippines
May 2008 – September 2009
Job Description

 Maintain supplies inventory by checking stock to determine inventory level, anticipating
needed supplies, placing and expediting orders for supplies and verifying receipt of
supplies
 Provides information by answering questions and requests.
 Creates and revises systems and procedures by analyzing operating practices,
recordkeeping systems, forms control, office lay out, and budgetary and personnel
requirements.
 Ensure operation of equipment by completing preventive maintenance requirements.
PERSONAL STRENGHT
 Well-experienced in the above mentioned field.
 Self-confident, sincere, hard working and punctual.
 Honest and dedicated person.
 Willing to learn more.
 Knowledgeable in Microsoft Application such as MS Word, Excel, Powerpoint, Tables,
Charts etc.
EDUCATIONAL BACKGROUND
2008 Bachelor of Science in Business Administration

Major in Economics
Mindanao State University
General Santos City – Philippines

SEMINAR ATTENDED
“How to Conduct the “INTERNAL AUDITS EFFECTIVELY” As per ISO 9001:2015 & ISO
19011 ABU DHABI.
PERSONAL PROFILE
Date of Birth: November 28, 1984
Place of Birth: Lambayong Sultan Kudarat –Philippines
Civil Status: Single
Language Proficiency: English