MARY GRACE L. LIBUNA

0198 Mangga Street, Brgy. 599 zone 59 Sta. Mesa, Manila

CONTACT NO. (09971057145/09296099383)

E-mail address: [email protected]

OBJECTIVE

To be able to use and share my knowledge, ability, and skills directly to the workplace.

QUALIFICATION

Having the ability to maximize my store sales by ensuring that the needs of the customers are meet at all times, by offering high quality service and ensure that my store is presented to the highest standard.

EXPERIENCES

ABBAS ALI AL HAZEEM SON’S AND CO. ALVIERO MARTINI 1ST CLASSE (360 MALL KUWAIT) DECEMBER 2012 – NOVEMBER 2015 (SUPERVISOR)

Responsible/supervising on receiving of stocks and deliveries.
Coordinating with the Warehouse Manager for the deliveries of new arrival or new allocations.
Check progress to completion of all jobs against standards.
Actively participate and help to achieve monthly sales target.
Attends and helps customer’s needs complaint and suggestions.
Shares with the store manager operational issues and possible solutions.
Accomplishes manufacturing staff results by communicating job expectations, planning, monitoring, and appraising job results.
Help in order for counseling, coaching, and disciplining staffs.
Initiate and coordinating systems, policies, and procedures.

DAGHER & CO. (BEBE & MANGO) 360 MALL KUWAIT MAY 2009 – DECEMBER 2012 (SUPERVISOR)

Supervised the department’s supplies for ensuring timely delivery and full coverage of the assortment defined by the merchandize.
Attends and helps the customer’s complaints and suggestions.
Cashier if necessary.
Arranged and sort the merchandized in its categories.
Actively participates to achieve daily sales target.
Developing sales team by establishing customer and employee’s loyalty.
Reporting results of the processing flow on shift production summaries.
THE SULTAN CENTER (Retail Operation) Sharq, Kuwait SEPTEMBER 2007 – MAY 2009 (PROMOTED AS SALES ADVISOR)

Responsible in handling customer’s complaints, suggestions and appreciation.
Report complaints and monitor if had been successfully endorsed.
Actively participates and promotes new store promotions/SALES.
Attended and anticipates customer’s needs while inside store.
Suggested the customer’s slow moving items/products to make it possible in good selling.
Product knowledge and visual merchandising.
Helped and attended customer’s inquiries in service counter.
Maintained good personal hygiene.
MARCH 2006 – SEPTEMBER 2007 (CASHIER)

All customers purchased accurately, properly and carefully.
Settled all transactions according to the customer’s mode of payment.
Documents / bank slips are surely signed by customer before leaving.
Credit cards are surely inspected and screened before swiping.
Keep cash terminals at operating level.
Gives exact changed and receipt to the customers before the leaving.
Appreciate the customers visit by saying “thank you & please come back again”
STEADFAST JOURNEY REAL ESTATE MARKETING

ASIAN LAND STRATEGIES CORPORATION

Works as freelance junior property consultant.

SKILLS

Microsoft Word/Excel/Power
Ability to manage and complete multiple tasks in a timely
Good manner, can work well under pressure, time management.
Skills and an excellent team player.
EDUCATION

1996-2000 UNIVERSITY OF THE EAST (Bachelor of Secondary Education)

Claro M. Recto, Manila, PHILIPPINES

1992-1996 QUIRINO HIGH SCHOOL

Bacood Sta.mesa, Manila

1986-1992 P. BURGOS ELEMENTARY SCHOOL

Altura, Sta.mesa, Manila

PERSONAL DATA

Date of birth :     May 18, 1980

Gender         :    Female

Civil status    :     Married

Height           :    5’3”

Nationality        :    Filipino

Religion     :    Roman Catholic

Language    :    Tagalog, English, & Arabic