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Mary Chris Almoite Sales Representative

Philippines
Ability to work under pressureAccount ManagementADAPTABILITYCommunication skillComputer skillCritical Thinkingdecision-making skillinterpersonal skillTime Management

MARY CHRIS M. ALMOITE

Block 27 Lot 4 Dreamland Hagonoy, Taguig City
Contact No. 0936-616-0894 / 0956-087-5102
Email: [email protected]

OBJECTIVES:

To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

EDUCATIONAL BACKGROUND:

TERTIARY Bachelor of Science in Marketing
June 2011 – April 2015
University of Makati

Associate in Contact Center Services
June 2008 – March 2010
University of Makati

WORK EXPERIENCE:

• Ingram Micro Philippines

Associate Sales Representative (SMB)
June 01, 2016 – Present

Sales Specialist (SMB)
June 01, 2015 – May 31, 2016

Aegis People Support
1800Flowers.com (Project Based Account)
Customer Service and Sales Representative
April 28 – May 18, 2013

SPi CRM Inc.
Teleflora (Project Based Account)
Outbound Customer Service
April 23 – May 17, 2013

Cybernet SlashSupport
Singpost – Speedpost
Customer Service Officer
October 2011 – April 2012

Intelenet Global Services Philippines
Vodafone (Telecom Account)
Customer Service Executive/Technical Support
July 2010 – September 2011

SEMINARS/TRAINING ATTENDED

On-the-Job Training
Bosch Service Solutions Inc.
Sales Department
November 17, 2014 – March 13, 2015

On-the-Job Training
Allied Savings Bank
Loans Department
January 6, 2014 – May 3, 2014

Marketing Galing IV
UMAK CBA Liner: Biyaheng Advertising
September 30, 2013
University of Makati

On-the-Job Training
Human Resources-Process Management Team
Telus International Philippines Inc.
October 27, 2009 – January 27, 2010

PERSONAL BACKGROUND:

Language: Proficient in Filipino and English

Skills & Qualifications:

Proficient in Microsoft Office including Word, Excel, Power Point and Outlook.
Account Management
Strong communication, interpersonal, and presentation skills
Strong organizational skills with the ability to multi-task and work under pressure.
Ability to balance workloads efficiently.
Teamwork Skills – ability to work effectively in a team setting.

CHARACTER REFERENCES:

Timmy Tamayosa
Sales Team Lead
Ingram Micro Philippines
Contact No. 09178359507

Paul Torrecampo
Sales Team Lead
Ingram Micro Philippines
Contact No. 09175916890

__________________
Applicant’s Signature

Education

2011-2015 BS Marketing at University of Makati

Experience

2015 - present Sales Representative at Ingram Micro Phils.

As a Sales Specialist I am responsible for all account management, selling activities, sales goal achievement, as well as handling customer/re-sellers transactions.
Responsible for basic, moderate and complex functions of order management with speed and accuracy.
Process emails, online orders and calls to fulfill request for information and resolution of issues or sales inputs within the defined SLA.
Recognizes and routes proactive sales opportunities to management when applicable.

2014 - 2015 Intern at Bosch Service Solutions

As a Sales Specialist I am responsible for all account management, selling activities, sales goal achievement, as well as handling customer/re-sellers transactions.
Responsible for basic, moderate and complex functions of order management with speed and accuracy.
Process emails, online orders and calls to fulfill request for information and resolution of issues or sales inputs within the defined SLA.
Recognizes and routes proactive sales opportunities to management when applicable.

2011 - 2012 Customer Service Representative at Cybernet Slash Support

-The account I handled was Singapore Post, the largest courier in Singapore.
-Answering phone calls for customers who has inquiries regarding their packages and services we offered.
-Providing booking services to banks (like Citibank Singapore, HSBC, ANZ) and companies in Singapore for pick-up and delivery of documents and/or parcels.
-Having direct contact to Singapore’s courier to follow up the packages of customers.

2010-2011 Customer Service Executive at Intelenet Global Phils.

The account that I handled in Intelenet Global Philippines was Vodafone Qatar. We are assisting customers that has inquiries regarding their Vodafone sim card. We also assist basic troubleshooting for signal issues, top-up problems, Postpaid plans and everything that’s under Vodafone’s concern.
Intelenet Global Philippines is now known as Serco Global Services.