MARY PAMELA BONDOC
Gatchalian Subdivision, Manila, Philippines * +63920 680 9040 * [email protected]

SUMMARY OF QUALIFICATIONS

Over a decade of experience performing excellent Customer Service and Relations, Sales and Marketing, Food Service and Human Resource Administration duties.

·          Highly developed leadership skills, with the ability to initiate and lead tasks and projects of one department.

·          Demonstrated exceptional communication skills at all levels, developed and maintain relationships with clients/customers.

·          Highly focused and engaging Training Instructor with the use of multimedia PowerPoint to deliver effective and useful training to students and participants.

·          Licensed First Aider by Philippine Red Cross

PROFESSIONAL EXPERIENCE

eCommerce Customer Service Manager, KirstenVictor Digital MarketPlace – Manila, PH                         Aug. 2019 – Present

Cabin Crew Trainer (Part-time), PTC Aviation Training Center Inc. – Manila, PH                                        Jun. 2018 – Present

Business Development Leader, Iconic Co., Ltd. – HCMC, VN                                                                       Jul. 2016 – Mar. 2017

Administrative Support Specialist (Part-time), KirstenVictor Digital MarketPlace – Manila, PH                Jan. 2015 – Jul. 2019

Cabin Crew Welfare Officer (Employee Relations Assistant), Qatar Airways – Doha, QA                       Dec. 2013 – Dec. 2014

Cabin Senior (In-flight Manager), Qatar Airways – Doha, QA                                                                        Nov. 2012 – Nov. 2013

Cabin Crew F2 / F1 Galley Manager, Qatar Airways – Doha, QA                                                                   Sep. 2007 – Sep. 2012

English Instructor, C & C Academy Inc. – Manila, PH                                                                                     Jan. 2007 – Aug. 2007

Collection Officer, Citibank – Manila, PH                                                                                                          Jan. 2006 – Mar. 2006

Tele-Nutrition Consultant, C3-HTMT (Mead Johnson Nutrition Company) – Manila, PH                             Sep. 2005 – Dec. 2005

EDUCATION AND CERTIFICATIONS

Bachelor of Science in Nursing – Emilio Aguinaldo College, Manila, PH                                                     1999 – 2004

Malate Catholic School – Graduate High School, Manila, PH                                                                         1995 – 1999

First Aid and Basic Life Support – Philippine Red Cross, Manila, PH                                                          2019 – 2021

CPR with AED – Philippine Red Cross, Manila, PH                                                                                          2019 – 2021

References Available upon request