Career Objective        I always have a knack for learning new things and create excellence in whatever I do             which prompts me to deliver my honest effort and dedication particularly in business            area where I can practice continuous development to confront challenges and excel

my m      arket insight knowledge.

Diploma in Early Childhood
EducationKirkby International College
Major in Early Childhood; CGPA- 3.33 (In a scale of 4.00) Year of Completion: Fall 2018

Course Duration: 2.5 Years

Higher Secondary Certificate (HSC)
Khilgaon Model College

Business Studies Group; GPA- 4.20 (In a scale of 5.00)

Year of Completion 2012
Secondary School Certificate (SSC)

Ali Ahmed High School

Business Studies Group; GPA- 4.13 (In a scale of 5.00)

Year of Completion 2010
Lumpur, Malaysia

Timeline: 3rd March 2016 to January 2019

Responsibilities: Lead Generation, Customer Onboarding & Conversion, Maintain

Problem, Hosting Customer Problem. Working on customer’s satisfaction.  Checking Stocks . Pre work team briefing everyday

Senior Customer Experience Executive at Friends & Co

Timeline: August 2014 to October 2015

Responsibilities:   Corporate sales, Client acquisition& Complaint handling, Maintaining     the stock of Products.

Competencies & Skills                  Language- English (Professional Proficiency in Speaking and Writing)                                                                                               Bangla (Native Proficiency in Speaking and Writing)

Computer- MS Office Suite (Word, PowerPoint, Excel) POS system

Others Applications (Internet)

Managerial- Team work, Problem Solving, Crisis Management, Coaching People

Psychological- High Stress Tolerance, Adaptability, Persuasion Skill, Public              Relation
Personal Information:             Father’s Name: Shek Mohamod Liakut Hossain

Mother’s Name: Zorna Begum

Blood Group: O+

Permanent Address: Digholia, Gopalgonj Sadar, Gopalgonj

Mohammod Shamin Hossain
Co-Founder of Yellow Brick Road                                      Friends & Co

Malaysia brewer’s cup champions 2017, 2018                Email: [email protected]

Email: [email protected]                                        Cell: 01676667362