I am a detailed and thorough professional with over 9 years of administrative and customer service experience.

Currently, a part-time online ESL teacher to Korean students from 9 to 60 years old and at the same time in the government as an Administrative Clerk in charge of customer service and personnel – does basic word processing, data entry, filing and organizing and now, I’m an expert of data analysis and can merge mail docs, build formulas in Excel, and create time-saving, productivity-enhancing “rules” in Outlook efficiently.

Highlighting also my more than a year customer service experience/telephone handling in a BPO company serving US customers, after 6 months I became an Elite Agent whom surpassed the expectations of the company; I became one of the top selling and excellent customer service tech support provider, thus, received series of awards as Employee of the Month for the whole duration of my stay.

Administrative, communications and customer service are my primary skills and continually, adding more to it like Social Media Management as such I have developed my creativity in writing through blogging during my free time and responding to different queries in Zwerl and Clixsense Surveys; and an efficient and effective professional online teacher.

Moreover, my skills have been developed and shared to my clients with 100% satisfaction and beyond expectations. I am equipped with a dedicated home office. I provide creative and detailed administrative, writing, proofreading, and editing services.

I excel at working under tight deadlines with strict expectations. I possess the self-discipline and time management skills necessary to serve as a virtual employee. I can bring value to your business and contribute fully to solve your administrative and customer service issues.