Mhelby Estrella Naboya Relationship Officer
United Arab EmiratesI graduated Bachelor of Science in Hotel and Restaurant Management. I’ve been 6 years working in Abu Dhabi UAE, were I had experience 4 years in Hospitality Industry which help me build my confidence and thought me a great dealing with customers and manage conflict with demanding individuals. One and a half year in Financial Industry as a Relationship Officer/Customer Service and. Receptionist for 1 year with knowledge of Microsoft Word, Excel and Power Point My further qualification includes able to speak Intermediate level of Arabic Language were I polished my communication skills. I am a conscientious person, who works hard and pays attention to detail. I’m flexible, quick to pick up new skills and eager to learn from others.
Education
- 2008 - 2013 BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT at Asian Development Foundation College
-
I graduated Bachelor of Science in Hotel and Restaurant Management.
Experience
- From Jan. 3, 2018 to June 11, 2019 Relationship Officer/Customer Service at Dunia Finance LLC
-
o Cold Calling, Client Meeting, Direct Marketing, Business Relationship.
o Set-up meetings with potential clients and listen to their wishes and concerns.
o Promoting new products in any special deals.
o Advice clients on financial services and resolve issue, reach out to prospective customers to sell the product and organizing documents.
o Collaborate with team members to achieve better results.
o Prepare and deliver appropriate presentations on product and services.
o Actively seek out new sales opportunities through cold calling, networking, referrals and telecalling.
o Maintains relationship with clients by providing support, information and guidance; reaching and recommending new opportunities; recommending profit and service improvement.