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Michelle Sagun Customer service

Toronto Canada
Customer ServiceHardworking and fast learner

APPLICANT INFORMATION REPORT

PERSONAL INFORMATION

Applicant Name: Sagun, Michelle Juanga

Position Applied:   Cashier/ Factory Worker

Birthday: Oct. 08, 1991        Birth Place: Pembo, Makati        Age: 28 yrs. old

Height: 5’1                Weight: 50kg.            Gender: Female

Civil Status: Single            Religion: Iglesia ni Cristo        Nickname: Chelle

Passport #: P2463701A        Date Issued: March 25, 2017    Expiry Date:March 24,2022

EDUCATIONAL INFORMATION

Education
Inclusive Year/s Attended
Name of School/College

& Address
Course
Tertiary
2008-2010
University of Makati
Cert. Computer Tech.
Vocational

High School
2004-2008
Benigno “Ninoy” Aquino High School

Elementary
1997-2004
Pembo Elementary School

 

EMPLOYMENT INFORMATION

Company:    Unipeso Lending Inc. Ltd.
Industry:    Finances

Address:    Salcedo St. Ayala, Makati City

Position:    Credit Collection Specialist

Date:         March, 2019- Oct., 2019

 

Duties and Responsibilities (Job Description)

Make a call the client to inform her/ his responsibilities about her loan.
Monitor accounts to identify outstanding debts.
Investigate historical data for each debt or bill.
Find and contact clients to ask about their overdue payments.
Take actions to encourage timely debt payments.
Process payments and refunds.
Resolve billing and customer credit issues.

Company:      Phil. Seven Corp. (7/11)
Industry:    Retail

Address:    Salcedo St., Ayala, Makati City

Position:    Cashier/ Sale Assistant

Date:         Nov. 2017- Feb. 2019

 

Duties and Responsibilities (Job Description)

Assist the customer and help her/his to decide to buy
Issuing receipts, refunds, and change
Inform the customer about the promos and the freebies

Handle cash transactions with customers using cash registers
Greet customers when entering or leaving establishments
Monitor the freshness of the food before it serve
Maintain clean and tidy the selling area
Checking the stock and refilling stock on selling area
Check out the deliveries are good or bad and report it.
Company:    AMF- Puyat
Industry:    Sport

Address:    Gil. Puyat, Makati City

Position:    Cashier

Date:         April, 2017- Sept,2017

 

Duties and Responsibilities (Job Description)

Monitoring and Reporting of the Actual Games played
Issuing receipts, refunds, change or tickets
Manning the cash register and handling cash transactions with customers.
Handle cash transactions with customers using cash registers
Greet customers when entering or leaving establishments
Pleasantly deal with customers to ensure satisfaction
Maintain clean and tidy checkout areas
Request information or assistance using paging systems.
Issues score sheets and alley numbers to patrons.
Inspects alleys to ensure that bowling equipment is available.
Observes players to determine misuse of alleys or other equipment.
Records number of games played and receipts collected.
Rents bowling shoes to patrons.

Company: The Landmark Corp.
Industry: Retailing

Address: Makati Ave., Cor. Ayala, Makati City

Position: Counter Cashier

Date: Aug, 2016 to Jan, 2017

 

Duties and Responsibilities (Job Description)

Scanning goods and collect payments
Issuing receipts, refunds, change or tickets
Handle cash transactions with customers using cash registers
Scan goods and collect payments
Issue receipts, refunds, change or tickets
Redeem stamps and coupons
Make sales referrals, cross-sell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information
Maintain clean and tidy checkout areas
Keep reports of transactions
Bag, box or wrap packages

Company: Enderun (HHPM Inc.)
Industry: Services

Address: Sta. Ana Manila

Position:Food attendant

Date: Sept., 2015 to Feb., 2016

 

Duties and Responsibilities (Job Description)

Greet customers and answer their questions about meal specials or specific diet requests
Prepare and serve meals for dining in
Working on food assembly lines work as teams, ensuring meals are accurate
Ensured the integrity of the restaurant’s operation through excellence in customer service.
Employed a safe and clean work environment and complied with all safety procedures and proper equipment usage.

Company:Supervalue Inc. (Sm Supermarket Makati)
Industry:Retailing

Address: San Lorenzo, Makati City

Position:Cashier

Date:March to Aug, 2015)

 

Duties and Responsibilities (Job Description)

Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Greet customers entering establishments.
Maintain clean and orderly checkout areas.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Resolve customer complaints.
Answer customers’ questions, and provide information on procedures or policies.

HIGHLIGHTS OF QUALIFICATION / CAREER RELATED SKILLS

Customer Service: Highly skilled in providing prompt and friendly service to internal and external customers
Cash Handling: Profound ability to collect payments, operate cash register and maintain cash drawer
Transaction Processing: Well versed in performing cash and credit/debit/gift card transactions, and giving and receiving change
Detail-oriented with the ability to accurately scan and bag all merchandise
Able to answer telephone and perform light housekeeping tasks
Able to maintain a clean, neat and correctly stocked check-out counter and work area
Outstanding work ethic and integrity
Willing to learn new technology and software applications
Known to follow safety and security procedures of company

CONTACT DETAILS

Mobile #: 09053046328/ 09478479144

Email Address: [email protected]

Present Address: Blk 254 L4 Emerald St., Pembo, Makati City

Permanent Address:    Blk 254 L4 Emerald St., Pembo, Makati City